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Zombie Zero, DFZ
- Joined
- Aug 1, 1985
- Messages
- 7,325
It was a Westerly Guild.This probably isn't the place to discuss this issue, but the first thing I'm wondering is whether your Guild is from the Fender era or before.
Yes.Are they under any obligation to cover Guild guitars before they took over ownership?
Iam familiar with Fender Corporation.Second, Fender is a huge company. They sell guitars for all budgets.
They had it 6 months. Not sure what overnight service or ground shipping matters.I'm sure Fender isn't going to issue a Fed Ex tag to overnight a Squire back to Mexico--or wherever.
That was not my experience at all.Fender Custom Care is amazing.
It was a Guild, not a custom or masterbuilt Fender. Fender did all the repairs after procuring Guild.I don't know if it's for all Custom Shop guitars or just Masterbuilt guitars. I think it's for all Custom Shop stuff, but I might be mistaken.
Oh good, I'm on the right forum. :tongue:We're talking about high end PRS guitars here, guitars that cost 3-4K, just like Fender Custom Shop or Masterbuilt guitars.
Me too. That's one of the 1st things that helped me make the transition from PRS player to PRS freak.I expect premium customer service for those instruments and at that price point.
Oh, they delivered my Guild alright. 6 months after receiving it. All jacked up. BIG time. I'll find pics - unless I deleted them. I was so angry over the obvious carelessness that I couldn't even look at the guitar anymore, much less play it. I'll never buy a new Fender or Fender-owned product again.Fender delivers big time.
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