BlackhawksCRNA
New Member
- Joined
- Apr 28, 2012
- Messages
- 64
I have one of the parlor acoustic electric se guitars. I was tuning it on Wednesday morning, when the tuning knob crumbled in my hand. I sent my info to PRS customer service to see if they could sell me a button, but I was blown away that they no longer make the white ones, they were sending me 6 new tuners as a warranty repair. I received them today, 2 days later. This is truly amazing customer service with a ridiculously fast turnaround. Kudos to everyone at the factory!