Hollowbody Heartbreak! My beautiful new guitar in pieces...

Discussion in 'Electric Instruments' started by Katherine S, Feb 7, 2020.

  1. jxe

    jxe babe en der wood

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    make them let you keep the hardware.
     
  2. Eddie kim

    Eddie kim New Member

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    That’s one nasty break. Hope everything gets sorted of quickly. Is the case a PRS case by any chance?
     
  3. alantig

    alantig Zombie Four, DFZ

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    They're not a regular PRS - or at least not the rectangular one we usually associate w/PRS cases.
     
  4. jxe

    jxe babe en der wood

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    i would still rather play this than a non custom shop gibson.
     
  5. Victek

    Victek New Member

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    That's really bad. Return it immediately; don't give it another thought.
     
    #25 Victek, Feb 7, 2020
    Last edited: Feb 7, 2020
  6. Tim S

    Tim S King of the barre chord

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    Here's a photo of how the headstock fits in the case. How that heck did THAT happen?

    [​IMG]
     
    FunkyFreeman, dogrocketp and g.wizz like this.
  7. veinbuster

    veinbuster Zombie Three, DFZ

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    That was a really nice guitar.
    Good luck getting it sorted out.
     
  8. John Beef

    John Beef Opaque

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    I used to work for Fedex (20 years ago) when I was in college, and always worry when shipping guitars because of what I saw there. Not because people are intentionally trying to break things, but because there's a lot of boxes rushing past and you gotta work fast.

    For what it's worth, mine also came from Indiana (Sweatwater) and was double boxed. Arrived in 100% perfect shape.

    If they let you keep it, seriously, I'll buy it from you. I want the hardware and pickups and will put them all to good use. Plus, I would love to try to fix it.
     
    dogrocketp and bodia like this.
  9. John Beef

    John Beef Opaque

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    They're the same cases (I think) as the US hollowbodies get. If they're not the same, they're definitely similar enough. I was really impressed with the quality. But you got one too right?

    https://davesguitar.com/products/paul-reed-smith/hollowbody-ii-case/
     
  10. alantig

    alantig Zombie Four, DFZ

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    I did, but I’m not familiar with the hollow body cases, so I can’t say if it’s the same. I haven’t had a chance to go look at my case to get an opinion on its sturdiness. It’s definitely not a cheap chipboard case, I can say that much.

    One thing I didn’t notice until the other picture was posted - mine had bubble wrap around the headstock when my dealer cased it up. I don’t believe they added it. It doesn’t look like either of the others have it.
     
  11. John Beef

    John Beef Opaque

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    Yeah, mine had bubble wrap supporting the headstock.

    Also, mine is still so new I can't remember the details enough to say if it's a USA case.
     
  12. Warmart

    Warmart Fani PRSi

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    You have all my sympathy! :( Hasn't happened to me, hopefully never does. You'll get it sorted out for sure, keep trying to contact the seller and Fedex.
     
  13. toothace

    toothace Zombie Thirteen, DFZ

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    I'd accept that challenge...

    From this
    [​IMG]

    To this
    [​IMG]
     
  14. alantig

    alantig Zombie Four, DFZ

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    Yeah, I don't know that the guitar's unfixable. I know a guy (I believe he's still a PRS dealer) who does amazing headstock repairs. Seamless to the point that if I ever suffer that fate, he's my first call to see about a repair. The question is, is it worth the cost of the repair? For a new production instrument, probably not. If this were a limited run or a custom order, then it might be worth incurring that cost as opposed to losing out on the guitar altogether.

    That said, this is a brand new instrument, and I would hope that the dealer should be able to make things right w/the carrier to replace it.
     
    Alnus Rubra and bodia like this.
  15. Mozzi

    Mozzi https://imgur.com/user/BAMozzy

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    It doesn't look like the same case my US Hollowbody ii comes with. The only thing I can say is that like the US version, it is shaped to fit around the guitar but looks like its made of a thinner material.

    Regardless - its still heartbreaking to open up your case on your NGD and find it in pieces. Hope you get it sorted soon...
     
  16. Aahzz

    Aahzz Bluebeard Member

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    My condolences - that really blows!!!!
     
  17. RickP

    RickP Established 1960, Still Not Dead

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    Wow, that would be shocking to open a case and see that! Best of luck on getting the situation right.
     
  18. 11top

    11top Cousin Eddie's cousin

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    I want you to place my crown!
     
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  19. Lister

    Lister Playing guitar badly since the 70's...

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    Dang, I can't imagine opening up that box on a such a high knowing a NGD awaits only to find that level of destruction. Hopefully your dealer will expedite the exchange to make things right and you'll soon be posting pics of your new, intact guitar.
     
    Tim S likes this.
  20. dmatthews

    dmatthews Dave's not here...

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    Holy CARP!!!
    How the heck does that even happen?
    Looks like it was used in some sporting event!
    You will be compensated properly I'm sure.
    Yeesh!
     

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