Anyone else have this issue? the guitar is virtually brand new but i bought it used a few weeks ago. I talked to the tech at PRS and all he was willing to do was to have me send it in so they could look at it. I asked where I could buy replacement parts if necessary but he wouldn't tell me. I could easily just take a round file to the saddles but for a $6000.00 guitar Quality control should be off the charts. I also had to shorten 2 of the screws the move the saddles for intonation as they were so long they were hitting the strings as they passed thru the plate before getting to the saddles. Ive never spent so much on a guitar and had the lack of support I feel should have been available. What do you all think?