CandidPicker
Tone Matters. Use It Well.
Was working the other day with a retail customer and someone had called in asking for another section of our store. I said, "Just a minute, and you'll be put through to the correct place."
Only afterwards did I realize that when I spoke to the customer in front of me, that the caller had asked to be transferred to the correct phone number...
Only afterwards did I realize that when I spoke to the customer in front of me, that the caller had asked to be transferred to the correct phone number...