MusiquedeReve
New Member
- Joined
- Jan 7, 2022
- Messages
- 126
I sold a like new MT-15 a few days ago on Reverb as I am moving to "in the box" amp sims.
I had only used the amp a handful of times and it was in perfecting working condition.
I just received a refund request informing me that the amp's circuit board had been "modded" and that some of the LED's that light the amp are not working.
This is total BS. In no way was this amp ever opened as, if I ever did decide to open an amp up, I'd likely be electrocuted. Moreover, I posted photos of the amp's LED's all working just moments before I packed it up and waited for a buyer.
Is this a new scam? Buyer's remorse? Never experienced this on Reverb and it seems that, from everything I have read on TGP, that Reverb is ultimately going to side with the buyer (waiting to hear from customer service).
Reverb used to be amazing but it appears as if the scam artists are taking over. I am de-listing the couple of items I still have for sale thereon. I'm done!
Chat transcript with Reverb customer service:
Chat transcript with Reverb customer service:
Here are the pics I took of the LED's working right before packing it:
I see where this is headed (FYI I have yet to see this alleged "documentation" - the amp was basically brand new - sat on a desktop and used only a handful of times):
Look at this insanity...
Email I just received from Reverb (and the image they sent of the circuit board):
Here is my email response to Reverb:
and my supplemental email to Reverb:
I just sent another email to Reverb:
Waiting to hear back but it appears as if the handwriting is on the wall and I am going to have to eat proverbial **** on this
F Reverb!!!
Update: I just sent this photo of the back of the amp to Reverb - which, I assume, will not sway them one bit:
I had only used the amp a handful of times and it was in perfecting working condition.
I just received a refund request informing me that the amp's circuit board had been "modded" and that some of the LED's that light the amp are not working.
This is total BS. In no way was this amp ever opened as, if I ever did decide to open an amp up, I'd likely be electrocuted. Moreover, I posted photos of the amp's LED's all working just moments before I packed it up and waited for a buyer.
Is this a new scam? Buyer's remorse? Never experienced this on Reverb and it seems that, from everything I have read on TGP, that Reverb is ultimately going to side with the buyer (waiting to hear from customer service).
Reverb used to be amazing but it appears as if the scam artists are taking over. I am de-listing the couple of items I still have for sale thereon. I'm done!
Chat transcript with Reverb customer service:

Chat transcript with Reverb customer service:

Here are the pics I took of the LED's working right before packing it:


I see where this is headed (FYI I have yet to see this alleged "documentation" - the amp was basically brand new - sat on a desktop and used only a handful of times):
Look at this insanity...
Email I just received from Reverb (and the image they sent of the circuit board):


Here is my email response to Reverb:

and my supplemental email to Reverb:
I just sent another email to Reverb:
Waiting to hear back but it appears as if the handwriting is on the wall and I am going to have to eat proverbial **** on this
F Reverb!!!
Update: I just sent this photo of the back of the amp to Reverb - which, I assume, will not sway them one bit:

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