I have accounts with all of them. I do subscribe to tracking updates...
But, I'll give you an example from today. I ordered something a while ago and it shipped last Friday. Over the weekend, no updates, still just the old 'label created' (sounds familiar...). Come Monday it showed that it had been received in Dallas and was due to be delivered between 11 and 1 today, Friday. All good, so far. Then, no updates all week. No progress, nada. Today, I get a notice that it's out for delivery. About 10:45 I get texts saying it's almost there, at the same time I get a notification from my Ring doorbell that there is activity at my door. I look at the tracking info and it shows, receive din Dallas, out for delivery and delivered.
I'm not really complaining, I mean I got my package. I got it a few minutes before they said it would be there. But, I was getting a touch nervous. As much crap as goes missing during shipping, or as much of my stuff goes the wrong direction and shows up days later (when I'm lucky)? Who could blame about getting nervous?
If you're gonna offer tracking (and charge me for it) it would be nice if it was remotely accurate.. Or, at least kinda detailed.
I would say that the increasing demand is not about quality... I would say that the demand is about volume. At least, from the management of said companies. As for customers? I'd just like the quality I used to get.