Danny Beauregard
New Member
- Joined
- Jan 7, 2021
- Messages
- 9
Hi all, hoping I can get some advice on what to do next.
I bought a new 2020 Silver Sky from a PRS Dealer (Lauzon Music in Ottawa) over the holidays (December 23rd).
Beautiful guitar, love the sound, the size, the weight.
Almost immediately there were tuning issues. It would stay in tune for 10 minutes or more, and then I couldn't keep it tuned for more than a pick at a time for an entire day. Some nights I leave it in the bag and it's perfect the next morning, some days I'd take it out and it's a full step off. Sometimes flat, sometimes high.
I returned it to the dealer, asking them to lower the action a little and look at the tuning issues. The guitar was returned with a wonderful setup but with continuing tuning problems.
I went-about double checking everything. I changed the strings - I keep my music room at 70 degrees and my humidity between 45 and 50% RH but I bought new hygrometers to verify everything was accurate.
I kept the guitar in different rooms, I went over every screw, I bought a new tuning pedal; I was using a Boss TU-3 so I picked up a new Polytune. I even used a clip on as a back-up.
I handed it to my guitar instructor for a night and he had the exact same issue. Also to note: the Silver Sky lives next to a Les Paul that literally hasn't gone out of tune in a month, no matter how hard I bash on it.
After doing all of this, I brought it back to the dealer for a second time and explained the situation. About a week later they sent me a message saying their tech looked at everything and my contact himself played the guitar for 30 minutes without any tuning issues. I was told to pick it up and that was it. Nothing more they could, or would do.
So here I am. The dealer says there's no issue, I'm experiencing it, my guitar instructor saw it and I have a $3,000 guitar that is incredibly not fun to own or play because it's so unreliable. I don't even want to touch it because I have no idea what it's going to do.
Essentially, I now own a $3,000 wall hanger.
I feel like an idiot and I feel stuck. I don't have tons of experience with guitars in the first place and it's my first PRS and Strat style guitar. I was trying to find another tech in my area that knows PRS but there isn't any and the closest, other, PRS dealer is 6 hours away.
So, like I said at the start. Any helpful advice on what I could try next would be amazing. I'll try pretty much anything now.
Thanks guys, sorry for all the text. I just wanted to be detailed.
I bought a new 2020 Silver Sky from a PRS Dealer (Lauzon Music in Ottawa) over the holidays (December 23rd).
Beautiful guitar, love the sound, the size, the weight.
Almost immediately there were tuning issues. It would stay in tune for 10 minutes or more, and then I couldn't keep it tuned for more than a pick at a time for an entire day. Some nights I leave it in the bag and it's perfect the next morning, some days I'd take it out and it's a full step off. Sometimes flat, sometimes high.
I returned it to the dealer, asking them to lower the action a little and look at the tuning issues. The guitar was returned with a wonderful setup but with continuing tuning problems.
I went-about double checking everything. I changed the strings - I keep my music room at 70 degrees and my humidity between 45 and 50% RH but I bought new hygrometers to verify everything was accurate.
I kept the guitar in different rooms, I went over every screw, I bought a new tuning pedal; I was using a Boss TU-3 so I picked up a new Polytune. I even used a clip on as a back-up.
I handed it to my guitar instructor for a night and he had the exact same issue. Also to note: the Silver Sky lives next to a Les Paul that literally hasn't gone out of tune in a month, no matter how hard I bash on it.
After doing all of this, I brought it back to the dealer for a second time and explained the situation. About a week later they sent me a message saying their tech looked at everything and my contact himself played the guitar for 30 minutes without any tuning issues. I was told to pick it up and that was it. Nothing more they could, or would do.
So here I am. The dealer says there's no issue, I'm experiencing it, my guitar instructor saw it and I have a $3,000 guitar that is incredibly not fun to own or play because it's so unreliable. I don't even want to touch it because I have no idea what it's going to do.
Essentially, I now own a $3,000 wall hanger.
I feel like an idiot and I feel stuck. I don't have tons of experience with guitars in the first place and it's my first PRS and Strat style guitar. I was trying to find another tech in my area that knows PRS but there isn't any and the closest, other, PRS dealer is 6 hours away.
So, like I said at the start. Any helpful advice on what I could try next would be amazing. I'll try pretty much anything now.
Thanks guys, sorry for all the text. I just wanted to be detailed.