Question from a forum newcomer-Is this worth sending to PTC?

Discussion in 'Electric Instruments' started by acidreign1026, Jun 29, 2012.

  1. acidreign1026

    acidreign1026 New Member

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    I have a 2011 modern eagle II 25th anniversary. There's a finish blemish in the stain at the edge of the top, on the bottom parallel with the volume knob. It seems to be growing a bit. Does this seem like a defect to you guys?

    s?[​IMG]
     
  2. ]-[@n$0Ma☩!©

    ]-[@n$0Ma☩!© Der Hans der kann's

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    No. It seems like a ding to me. But photos don't always tell the story.
     
  3. acidreign1026

    acidreign1026 New Member

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    No, its definitely not a ding. there is no indentation near it and the discoloration is under the clear coat. What I should have asked is is would this a big enough deal to send to get repaired?
     
  4. LSchefman

    LSchefman Hears Tones

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    Depends on whether it bothers you. If not, then no. If yes, then why not call your dealer and have them send it in to be evaluated?
     
  5. acidreign1026

    acidreign1026 New Member

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    heres a little better pic...[​IMG]
     
  6. acidreign1026

    acidreign1026 New Member

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    Would that be the correct support procedure?
     
  7. rugerpc

    rugerpc A♥ hoards guitars ♥A
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    Was it there when you got the guitar?

    If not, how old is the blemish?

    Is the blemish growing? How fast?

    new and growing = mandated repair
    old and stable = how much does it bother you?
     
  8. Proxmax

    Proxmax New Member

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    it depends on the costs - can you live with it?
     
  9. acidreign1026

    acidreign1026 New Member

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    It is slowly growing, steady for a year. it's beginning to bother me a bit. So, I would call my dealer and set the support in motion? THe big deal for me is being without my baby for possibly months..........the thought depresses me.
     
  10. themike

    themike New Member

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    When I try to explain PTC to people I simply say "listen - you worked hard to get a Ferrari, are you going to have it worked on at your local Jiffy Lube or are you going to bring it to the dealer?"

    Yes some people have local techs who they like and are skilled and yes shipping a guitar is annoying - but whenever I send a guitar to PTC for work, it comes back BETTER than it was when I first got it from a dealer.
     
  11. Shawn@PRS

    Staff Member Moderator

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    ^^^ I like it^^^^ :)
     
  12. themike

    themike New Member

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    The right guitar will last a lifetime so I'd suggest going through the necessary channels and fixing the issue. It wont be months, PTC is very speedy compared to other companies I've dealt with :)

    Because of the message, or because you love cars? haha
     
    #12 themike, Jul 21, 2012
    Last edited: Jul 21, 2012
  13. markie

    markie 11Top's personal Chauffeur

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    Ferrari.................................. Me too!



    WhooHoo......................... Free cars for everybody!!!!!!!!!!!!!!!!!!!!!!!!!!!
     
  14. acidreign1026

    acidreign1026 New Member

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    Thanks all for the input. I'm going to call my dealer on monday about it..
     
  15. Brian

    Brian New Member

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    My take? If the guitar speaks to you, consider it "character" and play the snot out of it! If you keep it for any length of time, you'll end up adding our own "character" to it anyway...
     
    #15 Brian, Jul 22, 2012
    Last edited: Jul 22, 2012

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