Shawn@PRS
Last Activity:
Mar 14, 2019 at 8:31 PM
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Aug 23, 1985
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Location:
Stevensville, MD
Occupation:
Roustabout

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yogi, from Stevensville, MD

Staff Member Moderator
[email protected] was last seen:
Mar 14, 2019 at 8:31 PM
    1. Guitslinger50
      Guitslinger50
      Shawn, Just wanted to say thanks for the great advice on keeping the saddle screws in place. I used a little lock-tite and it did the trick. I'm really lovin my Silver Sky! I got rid of 3 Strats because they just couldn't make the grade after I got my hands on The Silver Sky. This is the 5th PRS I've owned through the 26 plus years since I bought my first PRS. Thanks again for the great support!
      Jan 7, 2019
      2. Shawn@PRS
        [email protected]
        Thanks for your support, we certainly appreciate it! Shawn
        Jan 7, 2019
        Guitslinger50 likes this.
    2. Guitslinger50
      Guitslinger50
      Hi Shawn, I've been having a problem with my new Silver Sky. Tried emailing customer service a few times, but haven't heard back. The 1st and 2nd bridge saddle adjustment screws turn themselves out when I play for a few hours. I readjust them, but they won't stay put. Have a solution to correct this? Thanks
      Jan 5, 2019
      2. Shawn@PRS
        [email protected]
        Hi,
        The service department is slammed right now. I went to work today just to try to start catching up on emails.

        It sounds like you have an extremely resonant guitar. The only solution I can suggest for the screws is to add lock-tite, fingernail polish or superglue on the threads.

        Thanks - Shawn
        Jan 5, 2019
        Guitslinger50 likes this.
      3. Guitslinger50
        Guitslinger50
        Thanks Shawn, I'll give it a try.
        Jan 6, 2019
        [email protected] likes this.
    3. Brian O.
      Brian O.
      How the heck do I follow people?
      Mar 6, 2018
      2. veinbuster
        veinbuster
        Click your name on the upper right. You should get a drop down named ‘people you follow’. Click that and you will find a place to type in names. You can also click anyone’s name to see their profile and select to follow that person from there.
        Mar 7, 2018
    4. greatrankini
      greatrankini
      Sean - Loved watching your 15-year guitar being made! I'm holding out for the upcoming (I hope) release of the new John Mayer guitar and it was great to see a lot about how it will be made. One question since I didn't see a good pic of it - what did Paul write on the back of the headstock? Is it something that shows up or just hidden beneath? Take care and congrats on the 15 years. Mark
      Jan 3, 2018
    5. mad monk
      mad monk
      Shawn, Thanks so much for today. I hope Lenny shared the "poor box". PTC rules, and I posted appropriately.
      Sep 12, 2016
      1. [email protected] likes this.
      2. Shawn@PRS
        [email protected]
        Hey Tracey- It sounds like Lenny took good care of you!
        Sep 13, 2016
    6. Shawn@PRS
      [email protected]
      Hi,

      I won't be checking my PM's frequently, so if you have any questions about PRS, please send them to our customer service department at [email protected]

      Cheers,

      Shawn
      Nov 26, 2014
      1. Guitslinger50 likes this.
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