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yogi, from Stevensville, MD

Staff Member Moderator

[email protected] was last seen:: Jun 1, 2020 at 9:55 PM

1. RICHARD DESCHAINE
  Hi Shawn,
  
  I just recently purchased a 2019 McCarty. I'm being told it has 58/15 LT's does that mean they are tci tuned? Just curious because I can't find anything that will tell me what my guitar comes with...all I have is the serial number while I'm waiting for it to arrive.
  
  Thanks
  
  Dec 27, 2019
  2. veinbuster
    Email the serial number to customer service and ask them.
    
    Dec 28, 2019
  3. RICHARD DESCHAINE
    Thanks I didn't even think of that
    
    Dec 28, 2019
  4. RICHARD DESCHAINE
    Just found out 2019 McCarty I have has the locking tuners adjustable bridge and 58/15 LT TCI tuned pickups...woohoo! It's like Christmas
    
    Jan 3, 2020
    
    veinbuster likes this.
2. smithbuddy760
  Do you know if you guys are going to make the silver sky in the satin finish John has been testing. I would love to get one and if it’s gonna be available anytime soon.
  
  Sep 7, 2019
3. Raymond220
  Can I ask you if you can identify this 2005 PRS SE guitar with the painted dragon on front?
  If you send me your email I can send my pics.......
  
  Jun 23, 2019
4. Tremontinator
  Hello, friendly neighborhood moderator!
  Could I trouble you to look at the general discussions forums? Seems so be some spam happening. Random posts generated with titles consisting of random letters. I know one is called O2S and I think there was one called 0S1 or OF1. Couple others. I don't see how to flag a thread. Thanks for your time and enjoy your day!
  
  Mar 22, 2019
  2. View previous comments...
  3. Tremontinator
    @veinbuster Google Chrome on Android phone...
    
    Mar 23, 2019
  4. veinbuster
    Does your phone have a tools button at the bottom when you open the thread? Click it, the click report. I don’t use chrome or android so can’t see exactly what you do.
    
    Mar 23, 2019
  5. Tremontinator
    @veinbuster Got it thanks
    
    Mar 23, 2019
    
    veinbuster likes this.
5. Guitslinger50
  Shawn, Just wanted to say thanks for the great advice on keeping the saddle screws in place. I used a little lock-tite and it did the trick. I'm really lovin my Silver Sky! I got rid of 3 Strats because they just couldn't make the grade after I got my hands on The Silver Sky. This is the 5th PRS I've owned through the 26 plus years since I bought my first PRS. Thanks again for the great support!
  
  Jan 7, 2019
  1. [email protected] likes this.
  2. [email protected]
    Thanks for your support, we certainly appreciate it! Shawn
    
    Jan 7, 2019
    
    Guitslinger50 likes this.
6. Guitslinger50
  Hi Shawn, I've been having a problem with my new Silver Sky. Tried emailing customer service a few times, but haven't heard back. The 1st and 2nd bridge saddle adjustment screws turn themselves out when I play for a few hours. I readjust them, but they won't stay put. Have a solution to correct this? Thanks
  
  Jan 5, 2019
  2. [email protected]
    Hi,
    The service department is slammed right now. I went to work today just to try to start catching up on emails.
    
    It sounds like you have an extremely resonant guitar. The only solution I can suggest for the screws is to add lock-tite, fingernail polish or superglue on the threads.
    
    Thanks - Shawn
    
    Jan 5, 2019
    
    Guitslinger50 likes this.
  3. Guitslinger50
    Thanks Shawn, I'll give it a try.
    
    Jan 6, 2019
    
    [email protected] likes this.
7. Brian O.
  How the heck do I follow people?
  
  Mar 6, 2018
  2. veinbuster
    Click your name on the upper right. You should get a drop down named ‘people you follow’. Click that and you will find a place to type in names. You can also click anyone’s name to see their profile and select to follow that person from there.
    
    Mar 7, 2018
8. greatrankini
  Sean - Loved watching your 15-year guitar being made! I'm holding out for the upcoming (I hope) release of the new John Mayer guitar and it was great to see a lot about how it will be made. One question since I didn't see a good pic of it - what did Paul write on the back of the headstock? Is it something that shows up or just hidden beneath? Take care and congrats on the 15 years. Mark
  
  Jan 3, 2018
9. mad monk
  Shawn, Thanks so much for today. I hope Lenny shared the "poor box". PTC rules, and I posted appropriately.
  
  Sep 12, 2016
  1. [email protected] likes this.
  2. [email protected]
    Hey Tracey- It sounds like Lenny took good care of you!
    
    Sep 13, 2016
10. [email protected]
  Hi,
  
  I won't be checking my PM's frequently, so if you have any questions about PRS, please send them to our customer service department at [email protected]
  
  Cheers,
  
  Shawn
  
  Nov 26, 2014
  1. Guitslinger50 likes this.
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