Don't get me wrong. I'd rather fix it myself.
I am pretty savvy with computers. I have worked with them for many years and have done tons of repairs as well as built my own many times. Even I had to learn the lesson the hard way. I also learned this the hard way with a Nokia cell phone. I lost everything on it when I woke up one morning and it was in a boot loop. I now use cloud options for saving my stuff so no matter what happens it is recoverable. It also lets me access things from all of my various devices. I use Google and Amazon for this storage. We also use these services for the large company I work for. If it is good enough for a 4 billion dollar company, it is good enough for me.
So what should I do next Jason? Save everything, wipe the laptop clean and just return it to Lenovo?
If it has to go back to get fixed that is what I would do. It is a PITA. However, if you do a new OS install to wipe it that may fix the issue and you wouldn't have to send it in. You don't want to keep it if it is needing a repair. You paid for a laptop that works.
You know what? It's high time companies and corporations start standing up to their responsibility to not only sell us a reliable product, but to support us when their product breaks under warranty. And, to do that with the MINIMUM of hassle to the customer. Is that asking too much now days?
Geez, and you followed their instructions which then didn't work and consequently left you in the ditch without a winch. Here again, this is like a "C'mon Man."
You are good my friend! Google translations really less
Glad to hear it's taken care of!
I'll tell ya - Lenovo ought to be on the s#!t list of all of us on this forum. Would anyone of us buy a guitar again from a manufacturer or retail store that treated us the way Lenovo did in Lew's case? I don't think so.
I think when you call these companies like Lenovo for help, the "tech" is more interested in selling extended warranties than they are in helping you fix your laptop.You know what? It's high time companies and corporations start standing up to their responsibility to not only sell us a reliable product, but to support us when their product breaks under warranty. And, to do that with the MINIMUM of hassle to the customer. Is that asking too much now days?
If I were in this jam, I'd back up the entire hd to a backup drive somewhere. Or, the cloud if you trust that. I'd never ever send a computer anywhere that had all the information on it that your's does. Back it up, then wipe the entire drive clear if Lenovo is going to force you to send it it for installation of a software app that they themselves told you would auto install. Amazing, just elfin' amazing.
