kes7u
Wife's husband and Dog's dad
This is very interesting. The people I ordered from had no idea that it was going to be their responsibility to change out the rings. Hmmmm.
NGD (but not a happy NGD)
- Thread starter Morphine
- Start date
MikeD
New Member
I had something similar happen to me when I ordered my custom 22.
It showed up at the dealer the wrong color.
He contacted PRS and they hand picked a new top and moved me to the front of the line. Took about 2 1/2 weeks IIRC.
It showed up at the dealer the wrong color.
He contacted PRS and they hand picked a new top and moved me to the front of the line. Took about 2 1/2 weeks IIRC.
garrett
...
They offer both the tear drop Charcoal Burst, and the Charcoal Contour Burst.
I think you may be right about the knobs. Seems like they've done away with black knobs with the lampshade knobs and have replaced them with clear/black. While that's annoying, I can always rectify that aftermarket.
Those are what I am talking about.
They did away with the speed knobs years ago. Those are the correct black lampshades you got. Give them a chance, they feel fantastic, IMO.
That's a freakin' gorgeous guitar, but I can imagine the frustration of it not being what you ordered. Hopefully the dealer will help make it right.
Yeah, they do a contour. It's listed as an available finish on the Tremonti for this year.
Here's one Willcutt got last week.
Garrett - I have a Paul's Guitar with the lampshade knobs. I like them. I just don't like the look of them on the charcoal burst finishes. But that stuff is an easy swap. Unfortunately, I can't just knock the paint off where I don't want it
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Good to hear!
My dealer heard back from PRS today, they say the work order was mis-read in paint. I guess it must have been mis-read during all the QC after that and up to and through final inspection too :\. They hot-ticketed my guitar/issue and I should find out shortly if they're refinishing, rebuilding, or what my options are. Everyone I have told is saying ask for this ask for that, gets ridiculous. I'd just like what I ordered haha. Oh well, I'll keep this thread updated.
alantig
Zombie Four, DFZ
- Joined
- Apr 28, 2012
- Messages
- 14,978
They sure will, I have a Tremonti with a contour burst
I was in line for dinner with you that year. Had no idea of the greatness that was yet to come!
That was a great night! The show was off the chain. The food was excellent. The showroom was wall to wall masterpieces. I met some good, good people including Mark Tremonti and PRSh. Became pals with DFD and Brian. I hope to bump into all the forum guys!
You're letting them off the hook way to easy. I'd demand a Private Stock version for all your trouble and angst! : ~ )
PS….I'm sure you'll be a happy customer by the time this is over.
radiomatts
New Member
Talk to Matthew in PRT.
Huggy Love
Vintage member
- Joined
- Mar 10, 2015
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- 2,766
I love the contour charcoal burst instruments I've seen online, if I ever ordered from the factory, that's what I'd get. Hope the refab happens soon for you.
DHW
New Member
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- Feb 18, 2014
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And hopefully that's an under promise over deliver date. 6 weeks is plenty long when it was their problem.
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