Dear Paul,
I hope you read this
first of all I would like to express my enthusiasm for your creations, your products are outstanding.
Unfortunately, I have to get something off my chest that really annoys me:
I finally had some money left over to buy a better guitar and I knew immediately that it had to be a PRS. After a lot of research into the specs of the individual models, I decided on an S2 Standard 24 Satin in the color Charcoal. Pattern Thin and also the 43mm nut and everything else convinced me.
Unfortunately, I could no longer order this color from the German dealers, so I went looking for it on the second-hand market. But that's not my point.
After a long wait, I finally found one as good as new (Build 2021) and bought it directly and had it sent to me.
After a short period of use, I realized that it couldn't be the neck thickness and nut width I wanted and a remeasurement confirmed this namely 42mm nut and pattern regular neck. Then I did some more research on the internet and realized that there was a lot of confusion and ignorance about this model. I actually fell for it that at some point the neck, nut and also the pickups were changed by PRS and if I went back in time it would happen again as it's not transparent at all. Even the dealers list specs that don't exist, such as the following link, where the 85/15 "S" pickups are listed even though this combination with the neck and nut never existed, and that's how it goes through the dealers even they get mixed up how can a consumer not fall for it.
It wouldn't be so bad, as the parts you use are always very high quality, but I was so annoyed by the neck and nut width and for someone like me it's a tragedy to spend so much money (1200 euros) on a guitar that i didn't want.
Of course it's my own fault, but I still have to get rid of it and would like you to be more transparent about it.
Now I'm unfortunately stuck with the guitar and can't get to grips with it, although everything else about this guitar is a dream.
Thank you for reading this and maybe you'll take it to heart
I hope you read this
first of all I would like to express my enthusiasm for your creations, your products are outstanding.
Unfortunately, I have to get something off my chest that really annoys me:
I finally had some money left over to buy a better guitar and I knew immediately that it had to be a PRS. After a lot of research into the specs of the individual models, I decided on an S2 Standard 24 Satin in the color Charcoal. Pattern Thin and also the 43mm nut and everything else convinced me.
Unfortunately, I could no longer order this color from the German dealers, so I went looking for it on the second-hand market. But that's not my point.
After a long wait, I finally found one as good as new (Build 2021) and bought it directly and had it sent to me.
After a short period of use, I realized that it couldn't be the neck thickness and nut width I wanted and a remeasurement confirmed this namely 42mm nut and pattern regular neck. Then I did some more research on the internet and realized that there was a lot of confusion and ignorance about this model. I actually fell for it that at some point the neck, nut and also the pickups were changed by PRS and if I went back in time it would happen again as it's not transparent at all. Even the dealers list specs that don't exist, such as the following link, where the 85/15 "S" pickups are listed even though this combination with the neck and nut never existed, and that's how it goes through the dealers even they get mixed up how can a consumer not fall for it.
It wouldn't be so bad, as the parts you use are always very high quality, but I was so annoyed by the neck and nut width and for someone like me it's a tragedy to spend so much money (1200 euros) on a guitar that i didn't want.
Of course it's my own fault, but I still have to get rid of it and would like you to be more transparent about it.
Now I'm unfortunately stuck with the guitar and can't get to grips with it, although everything else about this guitar is a dream.
Thank you for reading this and maybe you'll take it to heart
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