That makes sense. When My PRS (an SE 245) was new, new, I took it to my guy. I wanted a new nut and 10's. Then, a setup. When I got it back, the stop tail was raised a lot it seemed. The bridge P/U too.
He claimed he lowered it, but my eye saw the stop tail immediately so ???
I wish I had checked the string/fretboard clearance before taking it there, but I didn't. I need to see if the fretboard demands this much stoptail height. (a bunch of threads show)