First PRS - Custom 24-08 - Humming on humbucker and single coil

[Andrema2]

Hi,

This is my first PRS guitar and my first post. This guitar is a week old. Since I got it I hear a humming or buzzing from the pickups. If I put my finger in the strings it stops. If I put my finger on the screw that adjust the pickup height the humming gets louder. It happens in humbucker mode too is a little bit lower on it.

I'm not sure if this is a normal pickup behaviour as it is with a single coil pickup or if I have a ground issue or something else ?

I read some other posts and i didn't find a clear answer.

 

[Lewguitar]

If you bought it locally take it back to the store and compare it to others of the same model.

It sounds like the ground is reversed somewhere and that the metal pickup body and polepieces of the pickup are hot instead of grounded.

When you're using a humbucker and you touch the strings any hum should pretty much stop.

You should be also be able to touch the metal of the pickup with your hand and stop the hum because it should be connected to the same ground wire in the control cavity that your tailpiece and your strings are.

Something's not right.

 

[László]

It's completely normal for a single coil, or a split humbucker to pick up electromagnetic and radio frequency interference. Dimmers, computers, proximity to the amp's transformers, lots of things cause it.

Some dimmers will even make humbuckers buzz a little, since the coils rarely perfectly out of phase.

I'd call PRS customer service (don't email, it takes forever). See what they say and perhaps let your dealer handle any issues.