Greetings. Advice on new 17 Zach Myers.

Discussion in 'Forum Rules & News' started by Earl Preacher, Dec 21, 2017.

  1. Earl Preacher

    Earl Preacher New Member

    Joined:
    Dec 21, 2017
    Messages:
    2
    Likes Received:
    3
    Hi everyone. New to group. Just got a new 2017 Zach Meyers.
    Really excited to play it. Its my 1st electric and my 1st new guitar.
    Only issue is fret sprout. Or sharp fret ends. Sharp enough to really rough up the hands and hurt. Need some advice on how to handle this issue?
    Purchased from Zzounds and im only a hundred miles or so south of where it shipped. It was brought straight in off of truck. And is was kept inside a week before opening it to let temperature stabilize.
    Should I just have the ends smoothed or call PRS or ZZounds. Im also about a hour from PRS Maryland factory.
    Sorry for long post. Just want to do right by the guitar. Thanks in advance.
     
  2. charliefrench

    charliefrench New Member

    Joined:
    Apr 26, 2016
    Messages:
    661
    Likes Received:
    395
    Hello and welcome. It is an easy fix but as it is new I recommend you contact your dealer and have them do the work.
     
    Earl Preacher likes this.
  3. Alnus Rubra

    Alnus Rubra Loving nature’s wonders

    Joined:
    Oct 17, 2017
    Messages:
    963
    Likes Received:
    1,075
    I read your thread title and my immediate thought was “17 Zach Myers guitars” wow that’s some collection!

    I will leave those far more knowledgeable than me to answer your question.

    Welcome.
     
    Earl Preacher likes this.
  4. andy474x

    andy474x Knows the Drill

    Joined:
    May 4, 2012
    Messages:
    2,810
    Likes Received:
    799
    I reckon a trip to the PRS factory would fix you right up (and be a lot of fun).
     
    Dusty Chalk and Earl Preacher like this.
  5. Earl Preacher

    Earl Preacher New Member

    Joined:
    Dec 21, 2017
    Messages:
    2
    Likes Received:
    3
    Called there customer service in Maryland.
    Going in a couple weeks for a factory tour. And while doing that there head tech is going to go over my guitar and give it a 1st class setup! Can't wait to go. Thanks for the help. Great group..
     
    charliefrench, bodia and Dusty Chalk like this.
  6. Dusty Chalk

    Dusty Chalk alberngruppenführer

    Joined:
    Apr 25, 2014
    Messages:
    4,095
    Likes Received:
    1,573
    Since you're only an hour away, I would recommend asking them to take care of it. And perhaps getting a factory tour while you're at it. ;)

    That said, if you are not that close (I.E. someone else with the same problem), I've had local techs offer to do it for free. When I asked them why, they said, "well, ( a ) we want you back as a customer, but in the interest of full disclosure, ( b ) it's simply the easiest thing in the world to do to a guitar, for an experienced guitar tech, to file the frets down."
     

Share This Page