New SE McCarty 594 seems to be missing a washer / backing nut on one of its split-tone knobs

did you open up the control cavity and see if there is a nut inside that you can just adjust to lower down the pot? I assume that is what you are talking about here.
 
did you open up the control cavity and see if there is a nut inside that you can just adjust to lower down the pot? I assume that is what you are talking about here.
There was only a locking nut inside, I managed to fix the issue by putting 3 more washers under it. I tried a nut but it was too thick and the top nut couldn't screw in
 
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