Where is my Whammy Bar?

[nautica6068]

Hey, All

Purchased a PRS SE AT LEAST 8 MONTHS AGO. I realized when I got home, no whammy. Called the store (Guitar Center) and asked the kid who helped me, about the whammy bar. He said, he could drop one off and put in my mail box. He never did, I called and he said, they didn't have none. He also said, when I asked not any whammy bar will do, needs to be a PRS. Two months ago, in Guitar Center and they still didn't have one. So, now I'm disappointed. I paid 600 plus for this gem, with no whammy bar. Does anyone know what is the deal is a situation like this? Should I get money back or what. Should I call PRS Guitars? I've never heard of such a thing. Thank you much.

Bill

 

[Canadian_PRS]

The store should be responsible for getting a whammy bar from PRS and sending it to you at no charge. Whether or not you’ll ever see it….. in the event nobody will help you, you could look at buying one. Some stores and reverb seem to have them for pretty cheap. Probably around the $10 range.

 

[dogrocketp]

Go to the store. See if they have any SE’s. If they do, go to the counter & ask for the store manager. Show him your receipt. Tell him either he can give you a whammy bar now, or you can return the guitar and he can read the negative review on Yelp and Google. Let me know what happens.

 

[bodia]

Go to the store. See if they have any SE’s. If they do, go to the counter & ask for the store manager. Show him your receipt. Tell him either he can give you a whammy bar now, or you can return the guitar and he can read the negative review on Yelp and Google. Let me know what happens.

this would be my course of action, too. If all else fails, you can get one at this link for $9.00

PRS SE/S2/CE Tremolo Bridge Arm - Nickel

PRS SE/S2/CE Tremolo Bridge Arm - Nickel

www.johnmannsguitarvault.com

 

[RC Mike]

If you bought it used, you get what you got.

I wouldn’t lose any sleep over it. It’s something like $10.

 

[Black Dog]

I purchased a guitar from Guitar Center and when it arrived I received a left handed tremolo bar. I called the Guitar Center 800 number and explained what had occurred. He looked up the proper tremolo arm for my guitar and shipped the correct one. It arrived in three days free of charge.

 

[Stephen J.]

It is unfortunate that you got bad service. It is also not surprising. Hopefully the guitar is good enough that you can still appreciate it even though you have to supply your own bar. Use the link above to get a bar and good service.

 

[Maertl513]

I share a very positive response of my dealer in a comparable situation.
My Core PRS was shipped complete, but with one misfitting detail.
513 model is a right hand guitar only. As I had opened the case after delivery and installation of the vibrato arm, I became slightly confused.
The bar was bent to the opposite side - what is used to be for lefties.
I called the dealer. They told me, that the guitar was only taken out for taking pictures for the webshop, without bar. And it had remained in their
stockpile until I bought it. They would send me a proper bar with express shipping. Okay, was my reply, then it's PRS's inaccuracy. Please ask PRS for a Paul signed 513 backplate.
In the meantime I had bent the lefty bar by sheer power of a combat engineer to a right hand bar.
A few days later the package of the dealer arrived with a proper bar and a signed backplate.
Years later the transright bar, which was taken as a replacement part and rest in the case, was resurrected to its genuine form.
A friend of mine, left hand player, bought a CU24 second hand - with a missing bar.
Again by sheer power it made its transformation back to a lefty part. And I donated the bar to him.

In your case, I echo the advices of colleagues, the dealer is responsible to fulfill his part to sell you a complete guitar.
If one part is missing he's in charge. Don't let him from the leash. Draw a dead line on him to deliver you the bar.
If he's not willing to cooperate suspend the contract, ask for full money back, send him the guitar on his charge.
Leave a negative but not insulting commend at any platform. And in parallel start searching a new guitar by a different shop.

My US based dealer of trust will be always Wildwood in Louisville, CO.

 

[SinSir]

It's a $10 part.. I'd buy one and move on. Stressing over it wouldn't be worth it to me.

 

[dmatthews]

It's right next to that other sock you can't find...

 

[László]

It's right next to that other sock you can't find...

I blame gremlins.