I need to take a personal moment here if I might. Hopefully this will be alright. If not, someone please let me know.
Several days ago I placed an order through the PRS Store. Long story short, I thought there might have been a problem so I called to speak to someone in person. The lady that answered (Julie or Julia ???) put me in touch with a fella named Matt. Folks, I have never dealt with a nicer guy anywhere. He not only cleared up my problem, he ended up helping me do another order. I'm a big guy and I need a big shirt, and Matt went
far out of his way to help me get what I needed. Several days and several calls later, I'm the proud owner of some great PRS shirts.
Matt and the way he worked to help me is just one more reason why I Love PRS Guitars!
Thank you Matt!
Lloyd/Goldtop
P.S. - By comparison, one day last week I called a place in a Western state (that's all the mention they'll get from me) to order some items. The woman I spoke to there acted as if I had kicked her dog. Guess who didn't get any of my business...