Warranty Question

[Johnnyboy94]

So, I havent turned in my warranty card yet. I got the Angelus in December, and the paper says its no good by now(I had lost it). I read somewhere here that they still take them even after the date. is that true? Not only do I want my axe protected, I also want my freebie from Mel Bay.Anyone have any info? thanks.

 

[Johnnyboy94]

as a side, off-topic question, my spacing is fine when im typing, but jacks up when I post it. is that a settings issue?

 

[AP515]

Spacing seems fine from here.

I can't say about sending the card in late, but I sent in mine and tried to get the Mel Bay goodies...nothing. No response at tall. I'm bummed.

Good luck with yours.

 

[NomadMike]

Same here, no goodies, mugs, thank you, Paul himself showing up to tune my guitar, nothing but a freakin nice guitar. Very bummed.

Actually some kind of acknowledgement that they received the warranty would be nice.

 

[kes7u]

Same with me. Sent warranty card back. Signed up for Mel Bay. Never heard anything back from either. I'm assuming my warranty card was received and is in effect. I don't suppose I will ever hear back from Mel Bay.

 

[CantankerousCarl]

I have always had very good luck emailing [email protected] for confirmation of warranty status. I usually wait about two weeks for the snailmail to process, and then ping them just to be sure.

 

[Johnnyboy94]

thanks for the replies, and thanks for the addy Carl. I'll see what can be done.

 

[stratcpo]

Same here, signed up for Mel Bay also and no word back either. Is this offer still available? Would really like to know. Thanks. ENJOY!!!

 

[Whitecat]

In most countries a proof of purchase (ie, bill of sale) is all you need for warranty service. If you have a problem, simply go back to the place where you bought it, or if for some reason you can't, a different reputable PRS dealer with your receipt and explain yourself. I guarantee PRS and/or their local distributor will take care of you.

 

[László]

Same here, no goodies, mugs, thank you, Paul himself showing up to tune my guitar, nothing but a freakin nice guitar.

Geez Mike, that's bad!

You're supposed to get a daily call from Paul asking questions like, "How's the guitar?" or "Need your strings changed?"

Heck, they have a whole department now that changes strings for most of us at least once a month.

 

[alantig]

I get a call from Paul about once a week or so. He's made some very nice offers, but no deal - I'm not going to stop playing PRS.