Don’t apologize as I didn’t take it as rude. I’m just frustrated as a lefty and if I’m honest stayed away from PRS for that reason. But I’m happy to be part of the family. I did contact PRS and got some verified information!
From Customer Support:
Thank you for contacting PRS Guitars.
Serial# 4 83807 is an authentic 2004 Custom 22 Lefty, with a Quilted Maple top, Mahogany neck with a Wide-Thin profile, East Indian Rosewood fretboard with bird inlays, Straight stoptail bridge, Dragon II treble and bass pickups, finished in Raspberry, with gold hardware. This is a CORE model.
The pickups and color were likely chosen by the dealer that originally purchased the guitar.
The PTC does not offer 'ding' repair. It could be refinished; however, we do not have a prediction as to when we will be offering full re-finish services again.
I hope this information finds you well. We appreciate your continued support of PRS.