UPS could learn from DHL

Discussion in 'General Discussion' started by Aahzz, Jul 27, 2021.

  1. Aahzz

    Aahzz Bluebeard Member

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    So, as the thread keeps going on, you may remember my thread complaining about UPS never giving accurate information. Delivery windows always inaccurate, etc - not complaining about the delivery time, just looking for accurate information.

    Anyway, with my new amp, I discovered that it was noticeably cheaper (33%!!) to order the 6-button foot switch from Anderton's in England than it was to get it anywhere in the US - despite the fact that I live in Northern Kentucky.

    I ordered it Friday, evening, so late Friday night UK time. It shipped yesterday, Monday, at noon my time. It arrived in KY today, at 12:30. I had an email and text from DHL when it shipped, then again when it was out for delivery, and yet again an hour before it got to my house. With the last text it also activated the real-time map where I could not only see the driver while he was moving, but how many stops he had before he got to me. No time window given, but it was reasonable easy to extrapolate, and accurate. Exactly what I was wishing for from UPS.
     
  2. Black Plaid

    Black Plaid Other Alan!

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    I *just* watched a video about someone using DHL with some very credible reports of them losing stuff and not being honest about it as much as the next carrier:

     
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  3. Aahzz

    Aahzz Bluebeard Member

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    LOL figures
     
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  4. LSchefman

    LSchefman Hears Tones

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    When DHL was still competing with UPS and Fedex here in the US, they were a vendor for delivery of important master tapes to various ad agencies and audio post houses I had to deal with.

    I thought they did a nice job, and was disappointed when they went 'international only'.
     
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  5. WEDGE

    WEDGE Zombie five, DFZ

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    Love DHL. Three days from Peach in England to my door in.CT.
     
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  6. bodia

    bodia Authorities said.....best leave it.....unsolved

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    Likewise with my order from Peach. Three days from the UK to Chicago.
     
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  7. SinSir

    SinSir Mad Scientist

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    DHL does rock. They can get me stuff from around the world in less time than it takes to send mail to the suburbs.
     
  8. Alnus Rubra

    Alnus Rubra Loving nature’s wonders

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    Congratulations on your NFSD.

    I think it’s fair to say that Andertons also rock. I bought my SE locking tuners from them and I was blown away at how quickly they arrived in the middle of Covid. Thanks to Lee and the team, great work.
     
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  9. Aahzz

    Aahzz Bluebeard Member

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    Indeed, I'm impressed with Anderton's as well - and their really reasonable international shipping rates means I'm quite likely to buy from them again. Of course, Mrs Aahzz and I are considering eventually retiring to Scotland, so they won't be quite so far any longer if and when that happens...
     
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  10. Alnus Rubra

    Alnus Rubra Loving nature’s wonders

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    Sounds like a very good plan.
     
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