Screamingdaisy
(O)))m
Correcting the relief will lower the action. All I've ever had to do with a new PRS is adjust the truss rod and the action has fallen into spec.
That said, if yours is a floor model then who knows what's been done to it. If it's as bad as you say and you don't know how to identify the correct allen wrench for the saddle screws then I'd probably look at get a pro to set it up.
That said, if yours is a floor model then who knows what's been done to it. If it's as bad as you say and you don't know how to identify the correct allen wrench for the saddle screws then I'd probably look at get a pro to set it up.