Setup Issue with Custom 24

Trio

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May 6, 2016
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I have a setup issue. It is a problem with the neck angle in relation to the body not allowing enough range of adjustment for an optimum setup.

I have a 2012 Custom 24. Currently, the bridge is decked both front and back (all four corners). The low and high E saddles are as low as they can get on the bridge plate. They are almost bottomed out.

This achieves a string height of from 5/64” to 4/64”, low E to high e measured at the 12th fret with relief at 0.006” at the eighth fret. This is not ideal but it works. It would be nice to have some room for adjustment. In other words the setup (string height) is as low as it can get.

Because of this neck angle the strings are very low over the playing area. Even with the pickups lowered flush to the pickup rings the strings are too low over the pickups.

The problem is that I can’t get the pickups adjusted low enough, even with new pickup adjusting screws that are longer than standard. I bought some (longer than stock) 1-1/2” long pickup adjustment screws and had to cut them down to about 1-1/4” in order to fit into the maximum depth of the pickup cavity. Even with this the pickups are still set higher than I would like them to be. One solution would be to make the depth of the pickup rout deeper, but I don’t want to do that.

Pickup height measurements (bottom of string to top of pickup bobbin):

Neck Pickup bass side: 4/64”
Neck Pickup treble side: 3/64"

Bridge Pickup neck side: 5/64”
Bridge pickup treble side: 5/64"

That’s my issue. If this was a bolt-on neck it could be easily fixed with a shim. Not the case here.

Any ideas on how to address this? Thank you.




 
I have a setup issue. It is a problem with the neck angle in relation to the body not allowing enough range of adjustment for an optimum setup.

I have a 2012 Custom 24. Currently, the bridge is decked both front and back (all four corners). The low and high E saddles are as low as they can get on the bridge plate. They are almost bottomed out.

This achieves a string height of from 5/64” to 4/64”, low E to high e measured at the 12th fret with relief at 0.006” at the eighth fret. This is not ideal but it works. It would be nice to have some room for adjustment. In other words the setup (string height) is as low as it can get.

Because of this neck angle the strings are very low over the playing area. Even with the pickups lowered flush to the pickup rings the strings are too low over the pickups.

The problem is that I can’t get the pickups adjusted low enough, even with new pickup adjusting screws that are longer than standard. I bought some (longer than stock) 1-1/2” long pickup adjustment screws and had to cut them down to about 1-1/4” in order to fit into the maximum depth of the pickup cavity. Even with this the pickups are still set higher than I would like them to be. One solution would be to make the depth of the pickup rout deeper, but I don’t want to do that.

Pickup height measurements (bottom of string to top of pickup bobbin):

Neck Pickup bass side: 4/64”
Neck Pickup treble side: 3/64"

Bridge Pickup neck side: 5/64”
Bridge pickup treble side: 5/64"

That’s my issue. If this was a bolt-on neck it could be easily fixed with a shim. Not the case here.

Any ideas on how to address this? Thank you.




Never seen that one…
 
You could shave/grind/sand all of the saddles down to get more range of motion.
 
Is this just a guitar that they f$cked up from the factory or did something happen to the neck?

I bought it used at a really great deal. It plays fine as is, it's just that I would like to be able to lower the pickups more witout routing out the pickup cavities.
 
I bought it used at a really great deal. It plays fine as is, it's just that I would like to be able to lower the pickups more witout routing out the pickup cavities.
I'd have to just say screw it and shave down a set of saddles, deepen the route of the pickup cavities, etc.
 
I'd have to just say screw it and shave down a set of saddles, deepen the route of the pickup cavities, etc.
^This
I'd buy a set of extra saddles, shave those down so you can "undeck" the trem , deepen the cavity route just around the "shape" of the pickup legs and use longer screws.
You could also lower those pole pieces a bit to give you a little more string to pickup clearance.
..and beautiful guitar by the way!
 
^This
I'd buy a set of extra saddles, shave those down so you can "undeck" the trem , deepen the cavity route just around the "shape" of the pickup legs and use longer screws.
You could also lower those pole pieces a bit to give you a little more string to pickup clearance.
..and beautiful guitar by the way!

Great advice. Looks like that's what I need to get it done. Thanks.
 
Is this just a guitar that they f$cked up from the factory or did something happen to the neck?
The thing that keeps coming to mind for me is the possibility that someone may have replaced the nut and the slots are way too high; or maybe ground down the frets to nearly nothing. Beyond that, I’m thinking that the neck perhaps has serious issues. That is the perhaps a guitar to avoid.
 
I think you need to step back and figure out what's wrong BEFORE you do any of this crazy stuff.......

You're right but I think I've done that. As far as I can see, the neck angle is not within PRS spec. If this was a bolt-on neck guitar I would add a shim and be done. Not the case here.

The reason for posting this was to see if there were any ideas out there on how to work with what I have. So far there have been some good ideas.
 
I think you need to step back and figure out what's wrong BEFORE you do any of this crazy stuff.......

Exactly. You can guarantee it left the factory within spec in 2012. Something has happened to push it out of spec.

Have you adjusted the truss rod? Is the nut height correct? No signs of damage, particularly around the neck joint?
 
Exactly. You can guarantee it left the factory within spec in 2012. Something has happened to push it out of spec.

Have you adjusted the truss rod? Is the nut height correct? No signs of damage, particularly around the neck joint?

The truss rod works and the relief is set at 0.006". No signs of neck damage and no neck cracks. The frets are 0.047" x 0.104" stock factory height. The nut is within PRS specs. The bridge and saddles are stock.
 
The truss rod works and the relief is set at 0.006". No signs of neck damage and no neck cracks. The frets are 0.047" x 0.104" stock factory height. The nut is within PRS specs. The bridge and saddles are stock.

Dang, then I'm stumped. May be worth reaching out to the PTC.
 
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