I got a used, sold-as-mint-condition, 2017 SE Custom 24 last week. The action on the strings is really really high for me, and there's a significant bow on the neck. I usually like my guitars to have completely-straight action, or at the very worst, the slightest touch of relief. I'm pretty used to doing minor truss rod adjustments for vintage-style fender instruments, but not something like this.
I tightened the truss rod a little, maybe a half-turn. The bow is still really large, and now the truss rod won't get any tighter - I can loosen it, but not tighten it any further. I think the rod might be out of threads to turn, but I don't know for sure (see picture below).
What should I do in this situation? I've never had a guitar in which I was not able to straighten it out by adjusting the truss rod. Is the neck warped? Should I return it to the seller because it's not in mint condition ad advertised (in addition to the possible warpage, there are scuffs on the body that were not listed prior to the sale). Can I get the truss rod to be tighter by threading on some washers? I've heard about this, but I don't know if it really works or not.
I have some photos, but it's hard to tell from them. This one is attempting to sight the neck. In person, the relief is far more obvious:
This is attempting to show the significant relief. This is the height of the strings at the 12th fret if I hold them all down at the 24th fret and 1st fret:
This is the same, except it's the height at the 7th fret:
This is the nut:
I tightened the truss rod a little, maybe a half-turn. The bow is still really large, and now the truss rod won't get any tighter - I can loosen it, but not tighten it any further. I think the rod might be out of threads to turn, but I don't know for sure (see picture below).
What should I do in this situation? I've never had a guitar in which I was not able to straighten it out by adjusting the truss rod. Is the neck warped? Should I return it to the seller because it's not in mint condition ad advertised (in addition to the possible warpage, there are scuffs on the body that were not listed prior to the sale). Can I get the truss rod to be tighter by threading on some washers? I've heard about this, but I don't know if it really works or not.
I have some photos, but it's hard to tell from them. This one is attempting to sight the neck. In person, the relief is far more obvious:
This is attempting to show the significant relief. This is the height of the strings at the 12th fret if I hold them all down at the 24th fret and 1st fret:
This is the same, except it's the height at the 7th fret:
This is the nut: