I've had my PRS S2 Custom 24 for about 6 weeks, and I absolutely LOVE it, now. But when I got it, it was in need of a setup. Mainly, the frets weren't level, 4 of them, so I couldn't adjust the action where I liked it to be (4/64"). Did a fret level, crown and polish, myself, and now it's great! Caveat: Bought it used, but there was no evidence that anything had been touched, setup-wise. I did some research, and when players had this issue in the past, folks on this forum recommended sending the guitar to PTC for a setup. "You'll be glad you did," said one poster. Really? Send the guitar back to PRS, and pay additional fee for a proper setup that they should have done in the first place? My experience with other guitars: Gibson: US-made 2016 LP and 2016 ES-335--the LP got a plek in the factory, not sure about the 335, frets come dead level in both guitars, and the rest was great also. Plug in and play. Fender: I own 1 USA Strat, and just like the Gibsons, it required no setup, and I have owned 3 MIM strats that all required EXTENSIVE setup (rough fret ends, frets not level, replace bridge so the trem would stay in tune, file nut properly), and of course the required pickup change out from ceramics. I guess I'm just saying that US-built guitars should be setup in the factory.