PRS SE C24 Pickup Position has no sound

Discussion in 'PTC - PRS Tech Center' started by Daniel Sorensen, May 24, 2020.

  1. Daniel Sorensen

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    I just got the above mentioned guitar this past week, and the top switch position has no sound at all. I'm extremely new to guitars, so I have no clue what it could be. I have a cheap, old amp and cable that I'm using that were given to me 12 years ago when I was thinking about learning, so I'm not sure if that could be an issue? The mid and bottom positions both work fine, it's just the top. Are there any things I can troubleshoot without driving 2 hours to the closest guitar tech?
     
  2. toothace

    toothace Zombie Thirteen, DFZ

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    Daniel Sorensen and Alnus Rubra like this.
  3. Daniel Sorensen

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  4. AP515

    AP515 Mostly Normal

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    clean the terminals on your switch. If you have some electronic components cleaner it will work. Just be careful not to let it get on the finish. Put a paper towel around the switch. If you don't have any cleaner, rub the terminals with OOO steal wool. Sometimes you can just flick the switch back and forth a bunch of times and get the switch to make contact.
     
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  5. Ovibos

    Ovibos Naughty Wood Librarian

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    New or used?

    If new, talk to your dealer.

    If used, it’s possible someone had other pickups in there and slapped the originals (badly) back in to sell it.
     
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  6. Daniel Sorensen

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    I don't have either of those things atm, so I'll try flicking it back and forth for starters when I get home, and if that doesn't work I'll buy some cleaner. Any suggestions on what kind of cleaner? Not sure if there's a special kind for different kinds of electronics.

    It's new, I'll contact them to see if they have any suggestions. They're about 2.5 hours away, so I hope I don't have to take it in lol
     
  7. Daniel Sorensen

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    So apparently it was either the cable or the output connection. I tried it again today and twisted the cable in the jack, and it's working. Sounds a little quieter than the other positions, but I had the volume way down.
     
  8. Alnus Rubra

    Alnus Rubra Loving nature’s wonders

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    Welcome to the forum, sweet looking guitar.

    Hopefully everything is working ok?
     
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  9. Daniel Sorensen

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    Everything seems to be working still thankfully!
     
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  10. Alnus Rubra

    Alnus Rubra Loving nature’s wonders

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    Great news!
     

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