PRS Rechargeable Clip-On Headstock Tuner - just doesn't keep charge

[Ovibos]

I was excited about the PRS clip-on tuner when it came out, since many don't fit the headstock super great.

The rechargeable aspect seemed cool, but WOOF does it not hold any charge. I was expecting something like the Apple TV remote where you charge it every few weeks and then can ignore it, so I could leave it in a gigbag. Pretty much every time I go to turn it on, it's dead.

Anyone had better luck with theirs?

 

[alantig]

Got mine when they first came out. Same issue. If I don't keep it on the charger, it dies in a few days.

 

[Ovibos]

I'm going to contact them about this - as it is, it's fairly useless.

 

[Ovibos]

Amazing PRS customer service lives on, post-Shawn!

Got this response in <2hrs (emphasis mine):

Thank you for contacting PRS Guitars. We are sorry you have had this experience. We would like to send you a replacement tuner right away. Please reply to this thread with your shipping address, and we will gladly send you a new PRS Rechargeable Clip-On Tuner. These carry an unlimited lifetime warranty, and we have improved upon the battery life of our early tuners. We think you’ll be pleased. Thank you for being a valued PRS customer.

 

[alantig]

Amazing PRS customer service lives on, post-Shawn!

Got this response in <2hrs (emphasis mine):

Thank you for contacting PRS Guitars. We are sorry you have had this experience. We would like to send you a replacement tuner right away. Please reply to this thread with your shipping address, and we will gladly send you a new PRS Rechargeable Clip-On Tuner. These carry an unlimited lifetime warranty, and we have improved upon the battery life of our early tuners. We think you’ll be pleased. Thank you for being a valued PRS customer.

Thanks for the positive update - this is now on my to-do list. Sad thing is, my mother just asked me to pick up another tuner for her a couple weeks ago, and I didn't get one of these partly because of the battery issue. Also because it's rechargeable - I figured this would just add a complication I don't need to deal with.

 

[Black-Viper75]

Amazing PRS customer service lives on, post-Shawn!

Got this response in <2hrs (emphasis mine):

Thank you for contacting PRS Guitars. We are sorry you have had this experience. We would like to send you a replacement tuner right away. Please reply to this thread with your shipping address, and we will gladly send you a new PRS Rechargeable Clip-On Tuner. These carry an unlimited lifetime warranty, and we have improved upon the battery life of our early tuners. We think you’ll be pleased. Thank you for being a valued PRS customer.

That's awesome. I was waiting for Thomann to bring these Clip-On Tuners last year but by the time they did, I had read that so many people had issues with them not being able to hold charge that I ended up not buying one. That message you got definitely shows some fantastic customer service from PRS but I wonder how PRS EU would respond if I had the same issue if I ever bought one. Unfortunately, here in Europe customer service isn't as great as is it Stateside.

 

[claythomas]

I just got one of these and I can't get it to fully charge. I have left it charging for days and it's never gotten past the 3rd bar....Also, it turns itself off while I'm playing......

 

[alantig]

I just got one of these and I can't get it to fully charge. I have left it charging for days and it's never gotten past the 3rd bar....Also, it turns itself off while I'm playing......

Turning off is normal. Battery saver - but with these batteries, not so much!

 

[aamefford]

I’ve had excellent luck with my TC Polytune clip on. Not rechargeable though. Fits my SE Custom 22 headstock fine jus adjacent to the low E string. Not a super tuner friendly headstock…