NGD? Nada.......FedEx sucks.

[11top]

FedEx sucks. I thought it yesterday, today, and see no reason it will change tomorrow. Here’s how their tracking reads:

Today: 3:45am on truck for delivery.
Next entry: 12:35 pm at facility in Indianapolis.

Hmmmmmmm.....that means either the truck didn’t come or it came to my town 45 miles away and returned to Indianapolis 5 hours earlier than normal.

The agent in El Salvador (yep, Central America) had no clue (imagine that!).

And, FedEx has a habit of delivering to my office at the end of its route. We close at 5:00, and they like to come at 5:30.

Have I mentioned that FedEx sucks?

 

[dmatthews]

Ugh... I feel your pain.
I bought my H combo from a forum buddy a while back.
The UPS tracking showed it went across the US/Can border... twice! And that was just the icing on top. The whole story was an epic thread on another forum.

 

[jfb]

I've had great luck with them where I'm at. Bummed your experience isn't the same. Hopefully it at least arrives safe and sound. I'm sure you'll give us the details...if you can...

 

[Ovibos]

I redirected my NUGD this week to the local FedEx Office because I don't trust them to show up at the right time or actually ring my darn bell.

 

[bodia]

I usually have great experiences with FedEx. UPS, not so much. I say usually because I ordered something Monday that I needed delivered by 10:30 Tuesday morning. I got it at 11:30 Wednesday. It made it from Fort Wayne to Indy by 12:52 AM Tuesady, which is normal. But, it sat in Indy for 13 hours before it moved on to Chicago. Usually that's a layover of 2 hours before it is on the road. I blame Cyber Monday.

 

[goat-n-gitter]

I redirected my NUGD this week to the local FedEx Office because I don't trust them to show up at the right time or actually ring my darn bell.

^^^^^^
This! I have anything that requires a signature held at my local office. Fedex generally makes this easier than UPS.

 

[Coop]

To be fair this time of year is pretty nutty for the shipping industry. However, I've always had more glitchy tracking issues with FedEx.

 

[Alnus Rubra]

That sucks Steve, hopefully good news soon!

 

[11top]

^^^^^^
This! I have anything that requires a signature held at my local office. Fedex generally makes this easier than UPS.

That’s a 90 mile round trip to Indianapolis for me. If they still have a depot in Muncie, it’s still over 30 miles.


Says it’s on the delivery truck again.......we’ll see.

 

[drdoom8793]

Fedex is terrible. I will actually request to not have stuff shipped by them if at all possible. After I ordered an amp and they smashed it like a pinata, I don't trust them to deliver anything safely.

 

[Coop]

Fedex is terrible. I will actually request to not have stuff shipped by them if at all possible. After I ordered an amp and they smashed it like a pinata, I don't trust them to deliver anything safely.

Sometimes sh*t happens. My favorite tracking status was with UPS. The truck started on fire and burned everything inside. It was something like "Truck destroyed, contact 1-800-PICK-UPS for further information."

I've been in purchasing management for a long time now which has also typically had the shipping/receiving team reporting to me. I've seen a ton of crazy things from all carriers.

 

[BrianC]

Sorry to hear about your frustration but I am sorry to disagree on Fedex. For me they are the best. like clockwork. I often say if everything ran like fedex the world would be great.

There have been so many times in my career where they have saved my a@@.

 

[drdoom8793]

Sometimes sh*t happens. My favorite tracking status was with UPS. The truck started on fire and burned everything inside. It was something like "Truck destroyed, contact 1-800-PICK-UPS for further information."

I've been in purchasing management for a long time now which has also typically had the shipping/receiving team reporting to me. I've seen a ton of crazy things from all carriers.

Yes, sometimes stuff happens. Busted power tube in transit? Sure. Maybe a scuff or ding? No problem. My amp looked like it had been used in a monster truck rally.

Also, relevant:

 

[bodia]

Sorry to hear about your frustration but I am sorry to disagree on Fedex. For me they are the best. like clockwork. I often say if everything ran like fedex the world would be great.

There have been so many times in my career where they have saved my a@@.

I'm with you, Brian.

 

[sergiodeblanc]

I'm with you, Brian.

And I’m with both y’all!


It’s gotta be a regional thang... my UPS hub could burst into flames and I’d cook a real hot dog over it, and eat it in ritual sacrifice to whatever deity made that wish happen.

FedEx on the other hand are fricken angels over by here.

 

[sergiodeblanc]

Curious to see what SE tempted “The Great Woodsman” 11top enough that he’s chomping at the bit for FedEx to arrive.

Is it one of the new crazy wood SE acoustics?

 

[gush]

I would say it's regional thng.

I am a maintenance vender at fedex CR and Waterloo Iowa. These two places go to great lengths to avoid problems.

I just today talked to a gal here in CR who is the safety director. She talks about shipments of new cell phones disappearing in Chicago. Empty boxes arrivingin CR with no cell phones in them.

That got a few folks tossed in jail.

 

[HANGAR18]

FedEx sucks. I thought it yesterday, today, and see no reason it will change tomorrow. Here’s how their tracking reads:

Today: 3:45am on truck for delivery.
Next entry: 12:35 pm at facility in Indianapolis.

Hmmmmmmm.....that means either the truck didn’t come or it came to my town 45 miles away and returned to Indianapolis 5 hours earlier than normal.

The agent in El Salvador (yep, Central America) had no clue (imagine that!).

And, FedEx has a habit of delivering to my office at the end of its route. We close at 5:00, and they like to come at 5:30.

Have I mentioned that FedEx sucks?

Maybe try calling the shipper and have them reprint the label and read to you out loud the address they shipped it to. See if they got the address messed up.

Once upon a time GC's computer defaulted to a different city when the GC guy printed the label and he didn't notice. He entered the correct address but the GC computer didn't have that city listed in its local database so the GC computer auto-validated the address to a different city which it had heard of... which of course resulted in a non-deliverable address on the label. The GC computer would not allow the GC guy to enter the correct address (or he didn't know how to override the address validation step). Only the GC guy could call the shipping company to have the address corrected manually while my guitar sat in a trailer full of undeliverable packages... in sub-freezing temperatures.

 

[Alnus Rubra]

Maybe try calling the shipper and have them reprint the label and read to you out loud the address they shipped it to. See if they got the address messed up.

Once upon a time GC's computer defaulted to a different city when the GC guy printed the label and he didn't notice. He entered the correct address but the GC computer didn't have that city listed in its local database so the GC computer auto-validated the address to a different city which it had heard of... which of course resulted in a non-deliverable address on the label. The GC computer would not allow the GC guy to enter the correct address (or he didn't know how to override the address validation step). Only the GC guy could call the shipping company to have the address corrected manually while my guitar sat in a trailer full of undeliverable packages... in sub-freezing temperatures.

 

[11top]

I would say it's regional thng.

I agree with you. FedEx is just not good in my area. Stuff comes thru Indianapolis, while UPS ships thru Muncie, a much closer hub for me. My FedEx driver is an Independent. He always comes to my office last before he heads home at the end of his route. We close at 5pm, and sometimes he doesn’t make it by then. He then anticipates I won’t wait around and doesn’t even come by. Wastes my time and leaves stuff in the cold and one more day of handling and theft possibility.