Looking at that dealer’s Reverb profile, it doesn’t appear that you have left negative feedback. You owe it to potential buyers to do so. You also should report the relisted item as a fraudulent listing since it is still being advertised as brand new with the original photos. As a buyer and seller myself on Reverb, I want to see sellers providing good service to be recognized and those providing bad service to be held accountable, to prevent others from having similar bad experiences. While I appreciate your distress over this experience and glad you had it resolved, you have merely raised issues directed towards PRS, but you haven’t done much to prevent others having similar issues with that dealer - who is the primary culprit.