My neck and bridge pickup stopped working!

1. Check your cable.
2. If you have seperate volume controls turn them both up.
3. Turn it off, turn it on again. Unplug everything, plug it all back in again (typical tech guru answer)

Seriously though, what were you doing just before both pickups quit working? What kind of amp are you plugged into? Effects pedals? Need more details.
 
Try a different amp, remove any effects pedals, different instrument cables etc...everything that is not the guitar first. Unless a wire broke in there or something.
 
What @Rider1260 said. It could be a bad cable, that would be the first thing to check, then plug straight into your amp with a separate cable.

Could also be a bad solder joint or dislodged wire. Check your guitar output jack connection.

It's reasonable to guess that when both pickups cut out, it's the output jack. If it were one or the other pickup, it would likely be a bad solder joint at either the switch, or somewhere along the signal path. Only caveat might be is if the switch has gone kaput that would cause both pickups to cut out.

How adept are you using a multimeter for continuity reading?
 
What @Rider1260 said. It could be a bad cable, that would be the first thing to check, then plug straight into your amp with a separate cable.

Could also be a bad solder joint or dislodged wire. Check your guitar output jack connection.

It's reasonable to guess that when both pickups cut out, it's the output jack. If it were one or the other pickup, it would likely be a bad solder joint at either the switch, or somewhere along the signal path. Only caveat might be is if the switch has gone kaput that would cause both pickups to cut out.

How adept are you using a multimeter for continuity reading?
I'm fairly sure my dad has a multimeter but I'm taking it to where I bought it and hopefully get it sent to PRS which is like 20 minutes away from them.
 
1. Check your cable.
2. If you have seperate volume controls turn them both up.
3. Turn it off, turn it on again. Unplug everything, plug it all back in again (typical tech guru answer)

Seriously though, what were you doing just before both pickups quit working? What kind of amp are you plugged into? Effects pedals? Need more details.
Well I was plugged directly into the amp, with a functioning ernie ball cable and I hadn't picked up the guitar for a day, that was the first time I plugged it in. I am using a orange crush 20 and never had any problems with it.
 
I'm fairly sure my dad has a multimeter but I'm taking it to where I bought it and hopefully get it sent to PRS which is like 20 minutes away from them.
Why couldn't the shop where you bought it fix it?
Thats how it usually works. Unless it was some kind of catastrophic failure.
 
Why couldn't the shop where you bought it fix it?
Thats how it usually works. Unless it was some kind of catastrophic failure.
Well the guy just said it was dirty on the switch and put some WD40 or something similar for guitar electronics on it and said it worked fine. I plug it when I get home and guess what? No sound!
 
Well I was plugged directly into the amp, with a functioning ernie ball cable and I hadn't picked up the guitar for a day, that was the first time I plugged it in. I am using a orange crush 20 and never had any problems with it.

None of this eliminates the amp or the cable as the problem, based on what we (out here) know. Things work until one day they don't. One of the most common mistakes people make is "knowing" that things work and not verifying. That's just human nature. I once saw a guitarist - onstage - get no sound, so he checked his volume controls, checked his cables, checked his amp, checked the cables behind the amp, switched guitars - nothing. And his rig worked on the first song, but now, nothing. Took him about three minutes to find the problem - he left his tuner on, so the guitar was muted. Heck, I've fired up my rig, started a track to play along with and...no sound. And found out I was plugged into a different amp.

So it doesn't matter if everything worked before - when you have a problem, you still have to work through the possibilities until you find it.
 
I'm fairly sure my dad has a multimeter but I'm taking it to where I bought it and hopefully get it sent to PRS which is like 20 minutes away from them.

Smart move. You could avoid shipping charges by simply asking PTC if perhaps you could bring the guitar in and pick it up again once they've completed repair, rather than send it via the shop where you purchased.
 
Smart move. You could avoid shipping charges by simply asking PTC if perhaps you could bring the guitar in and pick it up again once they've completed repair, rather than send it via the shop where you purchased.
Well the shop is sending it to them and its under warranty so it's free!
 
None of this eliminates the amp or the cable as the problem, based on what we (out here) know. Things work until one day they don't. One of the most common mistakes people make is "knowing" that things work and not verifying. That's just human nature. I once saw a guitarist - onstage - get no sound, so he checked his volume controls, checked his cables, checked his amp, checked the cables behind the amp, switched guitars - nothing. And his rig worked on the first song, but now, nothing. Took him about three minutes to find the problem - he left his tuner on, so the guitar was muted. Heck, I've fired up my rig, started a track to play along with and...no sound. And found out I was plugged into a different amp.

So it doesn't matter if everything worked before - when you have a problem, you still have to work through the possibilities until you find it.
I plugged directly into the amp....
 
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