FatFingerBlues
Gimme that Old Time Rock 'N' Roll
- Joined
- Dec 1, 2023
- Messages
- 1,115
I just wanted to take a minute to sing the praises of Dunlop Customer service
I was given a Dunlop CAE Wah that was worn out and replaced by my guitar teacher. He reasoned I could play with it and see if it was one I wanted or not.
So I brought it home it had some static and it popped at the top and bottom of the pedal stroke. I had written CAE an email asking about repair and got no response so the pedal got put to the side. I ran across a reference to Dunlop repairing pedals the other day so I wrote them. about 48 hours later I got an email saying they could repair it as a non-warranty repair for $75 which included return shipping. The estimated time for repairs was about a month. So I figured I'd give it a try and mailed the thing out. They had it about 10 days and I got an email stating it had been repaired and was on it's way home.
I got it yesterday and hooked it up. The pedal sounds great now, completely fixed and ready for some more use
I was given a Dunlop CAE Wah that was worn out and replaced by my guitar teacher. He reasoned I could play with it and see if it was one I wanted or not.
So I brought it home it had some static and it popped at the top and bottom of the pedal stroke. I had written CAE an email asking about repair and got no response so the pedal got put to the side. I ran across a reference to Dunlop repairing pedals the other day so I wrote them. about 48 hours later I got an email saying they could repair it as a non-warranty repair for $75 which included return shipping. The estimated time for repairs was about a month. So I figured I'd give it a try and mailed the thing out. They had it about 10 days and I got an email stating it had been repaired and was on it's way home.
I got it yesterday and hooked it up. The pedal sounds great now, completely fixed and ready for some more use
