Is This Normal For New SE Custom 24?

[imacken]

I received a new SE Custom 24 today, but some things I'm not too sure about. There were marks on the body, and the fret board looks like a bit of a mess in parts. See images.
Also, the tone control has a fair amount of play before it actually changes the tone.
Are these things acceptable?

https://imgur.com/fPpHIqN

https://imgur.com/ss1AC0V

https://imgur.com/XwUbClJ

https://imgur.com/CY60Ssx

 

[Stephen J.]

I would say it is in line with the price of the guitar. There is no shame in returning it if it doesn’t meet your expectations.

 

[imacken]

Hmm, not sure I agree about a guitar listed near £1k.
What about the tone knob?

 

[DISTORT6]

Honestly, that fretboard looks like crap.

 

[Alnus Rubra]

That looks like a floor model, or a return. Well the fretboard does.

 

[deathworlder]

Something about them European-market SEs
https://forums.prsguitars.com/threads/se-dgt-appalling-fretwork.58314/

 

[Deleted member 47113]

I've bought Used SEs that had better looking fretboards. I'd ask for an exchange.

 

[d^rren]

It looks like it was badly buffed.

 

[Stephen J.]

Hmm, not sure I agree about a guitar listed near £1k.
What about the tone knob?

There is the answer that matters. You are not happy with your purchase. Send it back.

 

[Big B]

I would have to agree with all the comments thus far on this matter. Doesn't look right and if you keep it you may not be happy with yourself in the long run.

 

[Birdsofprey]

Wood has variations, guitars get played (I understand you bought it new) it’s really a question for you. If you’re buying to play I don’t think the condition will improve with time as the instrument gets used. As far as the tone knob that’s the SE QC issues that are sadly more common than not. Can you fix? Could you have the shop fix?

 

[DISTORT6]

You paid for a new guitar.
A new guitar should have zero issues.

 

[andy474x]

I love SE’s, but have seen the same on some in the local shop in the past year or so. I’m not one to say a guitar at that price should be perfect, but I would return that.

It’s unfortunate - my guess is damage during fret dress/filing due to sloppy work. Probably going too fast. SE’s of years past had the most immaculate fretwork you could get under a grand, I’ve had 4 that never needed thing and were perfect.

 

[Prina]

Return/exchange it. No need to deal with poor workmanship.