Is PTC super busy?

Discussion in 'PTC - PRS Tech Center' started by Jungebez, Oct 25, 2018.

  1. Jungebez

    Jungebez New Member

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    Hello all, just wondering if anyone knows if the PTC is backlogged atm? I submitted a request back on Sept. 30th and got a reply the next day from Customer Service, we were in the middle of discussing options, but I have not heard from anyone since Oct. 9th. I was really looking forward to sending in my guitar to get some work done too.
     
  2. Rider1260

    Rider1260 New Member

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    I believe PRS as a whole is super busy.
    Just shoot them another email good folks they are
     
  3. Jungebez

    Jungebez New Member

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    Yeah, I've heard nothing but good things from my friends and via the interwebs. Already sent a follow up.
     
  4. Steve Dombroski

    Steve Dombroski New Member

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    I had a pretty massive PTC project completed recently and it took about 4 months. Speaking with them about their backlog, they are pretty busy right now, but I would ping them again. Great team and I couldn't speak more highly of their work. Patience is key with PRS at the moment though as the Silver Sky and 594s have really pushed their orders volume up. It's all hands on deck there.
     
  5. alantig

    alantig Sassyless pants

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    Maybe they could get some stuff done if they'd take their hands off their...oh, you said 'all hands on deck'. :eek::rolleyes:
     
    bodia and toothace like this.
  6. Steve Dombroski

    Steve Dombroski New Member

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    Hah! I was waiting for someone to make this comment...
     
  7. alantig

    alantig Sassyless pants

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    And I'm just the goober to do it!
     
    Steve Dombroski likes this.

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