Can’t wait to see the real deal
...IMHO, this sounds like a bad wiring/solder issue, since the neck pickup is also affected in the middle position.....
This could very well be the issue, as there have been a couple of others that were miswired from the factory, my S2 Studio being one. If you want to remove the pickguard and have a look, maybe post some pics of the wiring, we could help sort it.
I would send it to PTC period. The the retailer refuses, send it back and get it form elsewhere. Make sure that the retailer will pay for everything. This way, there is no this or that about what’s wrong with the guitar, since you are sending to PRS.UPDATE: Just received a message from my retailer. They've offered to reimburse me for the cost of local repair and inspection with proof of a repair receipt, and wish to know what the correct diagnosis was for the electronics issue is, so they can forward that to their repair team. They were also apologetic and thankful for my patience while solving this issue.
I would send it to PTC period. The the retailer refuses, send it back and get it form elsewhere. Make sure that the retailer will pay for everything. This way, there is no this or that about what’s wrong with the guitar, since you are sending to PRS.
Sweet looking guitar. Sucks that it has a problem. I'd source the repair locally since the dealer is willing to reimburse you for the cost of the repairs.
garrett to the rescue!
https://forums.prsguitars.com/threads/a-look-inside-the-s2-singlecut-standard.14473/
Have a look and see whats missing from these stock photos. Its easy for the earth-to-stoptail bridge (the bare wire in these photos) to ping off, and any other solder joint come to think of it.
Looking won't affect warranty. It is possible to shimmy the pick-guard out from underneath loosened strings with a cloth protecting the body, but probably best to undo them at the locking tuners and eat a new set if you have to when you put it back together, its a lot easier that way and takes no time at all.
Bit of a poor show from dealer unless it happened in transit which is actually likely.
They are such good guitars, love the open pore look and satin neck.
Your state of calm is really refreshing. So many would flame about QC issues. I lift my glass in your direction, sir!
You know, a wise friend of mine once said, "If it doesn't cost you a lot of time, money, or effort, why worry?" The "emphasis" on where it usually hurts the most...one's wallet...
TBH, this repair is only costing me time and mild effort (maybe some gas money), but a reassured reimbursement for the repair. Small potatoes.
You'd be surprised how well I avoid developing an attitude. Years of training went into this...
Next, the close-ups of the guitar...
"Our generation" seems to handle this so much better. Even thought I'm "only" 52.
What model is that? Good looking axe by the way.
You know, a wise friend of mine once said, "If it doesn't cost you a lot of time, money, or effort, why worry?" The "emphasis" on where it usually hurts the most...one's wallet...
TBH, this repair is only costing me time and mild effort (maybe some gas money), but a reassured reimbursement for the repair. Small potatoes.
You'd be surprised how well I avoid developing an attitude. Years of training went into this...