I bought this guitar (PRS Custom 24 Tremolo, royal blue with birds) at Guitar Center in 1995 in Burbank, IL. I went in and talked to my salesman (same guy I always dealt with) and he set me up. I really liked Guitar Center back then because you could negotiate everything, especially guitars ( for good prices most of the time). These days it seems like they say "Sticker price" and walk away. Anyway, they always had the PRS guitars on the very top where you couldn't get at them without a bucket truck. This was A LOT of money for me being a 23 year old with a part-time job and going to college. How I pulled this off is beyond me. This was a huge deal to me and I didn't want one off the wall even though they were at a high elevation on the wall. If I was going to spend that kind of money I wanted it to be exactly like I imagined. My salesman said he would get me the deal of a lifetime (which he did), so I custom ordered it exactly how I wanted it. I was right on the side of him when he called the PRS factory. As he was talking on the phone his eyes bugged out a little bit and he silently mouthed to me "Paul Reed Smith is on the phone...the actual guy". I said "No way" and just stood there with my mouth open. So, Mr. PRS took the order. He said it would take 6-8 weeks which it did. When six weeks arrived, I started calling every other day to find out if it was there which seemed like an eternity. I kept bugging my salesman and he said not to worry about it..."It will come". I would go there sometimes to just ask in person (pre-internet). One day I went there on a day my salesman was off to ask someone else (yes..I knew his schedule) and to look around at straps for my new beauty. Right after I walked in the door I glanced at the PRS wall and stood in silence as my heart stopped....I saw my guitar on the wall (high up, but on the wall). Anger, fury, and uncontrolled rage came over me as I yelled (talked loudly) at the closest salesman..."That's my guitar!" I explained the situation of how I ordered this and have been bothering everyone about when it would arrive and there was explicit instructions to NOT put this on the sales floor (keep it in back). Apparently it came in on the day my salesman was off and someone else opened it and put it on the wall. After I had calmed down and they apologized I left with my prized guitar...25 years later I still stare at it on the wall, but with admiration instead of rage.