@11top:
I can empathize with you, but only on a small scale. Clearly, an expensive item sitting in transit is an issue, but most times it's weather or driving conditions that hamper regular transit times.
Regards delivery issues, USPS messed up my delivery once...(caveat: long read ahead) ...I'd been watching the daily transit via their tracking website, and the USPS site said that my item had been delivered, when in fact, it had not.
There was some intrigue that subsequently followed...it was necessary to ask several of my neighbors whether they had seen the deliveryman visit my door, or perhaps, a neighbor might have secretly squirreled away the delivery in case someone else might have taken it. The folks I most often speak with said they did not take the package for safekeeping.
However, my next door neighbor said he had a visitor from our landlord's management company and perhaps she had seen the package at my front door.
Luck would have it, an acquaintance had video footage of the general apartment complex, and from viewing her phone and downloaded video, we realized that the USPS guy guy had indeed pulled up behind my apartment, waited several minutes (apparently, gathering additional apartment deliveries), walking over to an adjacent building, and walking back to his truck. The footage then showed him walking up to a woman waiting outside the acquaintance's apartment several minutes later (almost in front of the camera) and handing her neighbor a package.
The deliveryman had not been anywhere near the front of my building, yet, the package on the website indicated delivery was made that afternoon about 1:52 PM. The footage showed the driver arriving at 1:48, and by 2:05 he was gone again.
My next door neighbor's landlord visitor arrived at 2:10 PM. There had been no delivery made to my door during the time the driver had scanned the package and entered it into his system as delivered, but had not made delivery.
Well, didn't that beat all. Viewing of the video footage occurred about 9 PM at night and it was revealed that the Priority Mail package had not been delivered to my front door as was required by USPS package delivery request.
Next morning, the local USPS office received my call regarding the missing package, the errant delivery entry, and statement of the video footage proof that no delivery had been made to my address. The USPS clerk apologized and had said that they noticed my package had made its way back to the local USPS office, and that the package was now on the truck for delivery that morning.
All through this, I felt that I needed to take the bull by the horns and lead said bull to a greater understanding of "what happened dudes and dudettes?"
After finishing with my call, I checked outdoors in my newspaper mailbox, where USPS usually provides small package deliveries. Nope. *Sigh* A brisk walk over to the main community center and the mailboxes there....opened the little door...lo and behold.
Although the package was merely some plugs used for connecting effects cables, I felt relieved knowing that if you grease the wheels properly they will turn...I felt that it was out of character of me giving USPS a hard time, so cooler heads from both myself and the USPS clerk prevailed.
I really don't wish to put anyone in the doghouse for their ineptitude, but really, if you're gonna indicate my package is delivered when it's not, don't expect any one us to sit idly by on our hands while you say you're doing your job. If that were the case, you'd be paid for your work, and I'd be happy you did your job.