I used to go into GC quite a bit. The sales people recognized me, as did the manager.
I'd go in whether or not they were having a sale, but I did try to hit all the 'list' events.
Still, customer service was getting worse and worse, and I was one of the people they knew and would spend money...
One day I went in and 3 steps into the door, the manager said, "What are you doing here? You only come in when there is a sale." He was serious.
I said, "Quite right.", turned on my heel and went back out the door. I haven't been back.
They still send me coupons by email trying to get me back in to the store.
I'll go back when they are in bankruptcy and stock up on stuff at 50% off or more.
I'd go in whether or not they were having a sale, but I did try to hit all the 'list' events.
Still, customer service was getting worse and worse, and I was one of the people they knew and would spend money...
One day I went in and 3 steps into the door, the manager said, "What are you doing here? You only come in when there is a sale." He was serious.
I said, "Quite right.", turned on my heel and went back out the door. I haven't been back.
They still send me coupons by email trying to get me back in to the store.
I'll go back when they are in bankruptcy and stock up on stuff at 50% off or more.