The top is killer! Plays great and sounds awesome.. duh It's a Santana!
The necks are definitely on the chunkier side, but I like it. I play in a good way different.
Now, $2k for it.. No. I've paid far less for core in much better condition. PRS in this condition do not sell. They sit and sit. Plus, GC just had a sale on all used gear too. If you called the store or main number they might give you a partial refund. I just had an issues with MF. The discount wasn't enough for me to keep, but the phone rep did tell me if I wait to Labor day, a huge sale was happening and they could offer me better then. How's that for odd customer service? I can't today but in 2 months sure! Lol
But it really comes down to if the guitar is all that for you. I'll look past some damage for a great guitar that works for me. Good news is it's a PRS Santana there will be more and prices are continuing to trend down. If it's not all that for you. I doubt you'll ever see your money back. Atleast not any time soon or a timely sale.