Dual Channel H: Hums & Hisses

Rob C

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Jun 15, 2017
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I have a 2012 Dual Channel H with a couple noise issues and am wondering what might be causing them.

There's a hum with the Reverb, turned down it's barely audible but gets louder as I turn it up. Could this be a tube issue?

There's also what I would call an above average amount of hum and a hiss that gets louder when I turn up the effect loop controls. Is this normal?

Should I do a re-tube to see if anything improves?

Thanks,
- rob
 
Last edited:
It’s probably a tube that’s gone microphonic.

First, disconnect all pedals and the guitar, both from the front of the amp and the loop, to eliminate other possible sources of hum and noise, prevent ground loops, etc., from confusing the situation. When you turn the amp volume up with nothing plugged into the amp, does the noise persist?

If there’s no noise, it’s probably something else in your rig. If the noise is still there here’s how to check your tubes:

Very gently tap each tube with something like a chopstick or pencil. Some tapping noise may come through the speakers softly even on a good tube, so you’re listening for a loud tapping noise as though you were tapping the front of a microphone.

The first preamp tube (V1) closest to the input jack on the amp will be a little more sensitive, even if it’s good (it’s the one that raises the volume level the most) but if the tapping noise comes through into the speakers loudly on any tube, it’s probably microphonic. Replace it with a known good tube (just get a new tube if you don’t have any extras on hand), and try the amp again to see if the noise stops.

If that doesn’t work, try removing each tube, one at a time, replacing it with the known good one, and if there’s no difference, reinstall the tube and move on to the next tube. Be patient. It’s really not difficult to do this. Just realize it’s going to take a few minutes, and think of it the way you’d think of changing strings.

You can do the same with the power tubes (and rectifier tube if the amp has one).

Or you can try replacing the entire set; this is a good idea if the tubes have been in the amp a long time, though preamp tubes can stay good for quite a few years (it’s good to have spares, anyway). Power tubes should be changed every 6 months - 2 years depending on how often you run the amp, how loud you play, etc.

They aren’t making tubes like they used to, corners are cut these days, and this stuff happens.
 
The effects loop in the H is active and it can function like a second maser volume it will add noise when turned up to high.
The sweet spot on mine is about noon ( go figure ) some say the tone sweet spot is about 2 O'Clock.
As far as the reverb goes it sounds like it could be a tube ( Do what Les said )
I love my H ! . IMHO it is not the quietest amp out there, similar to some Marshalls ( DSL/TSL ) I have tried there is just a higher noise floor than with my Boogie stuff
PTC was very helpful with issues I was having with my H
 
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