I have clung tightly to an EBMM Stingray bass for most of the past 30 years. Had one, had to sell it, and a few years later (2006) picked up the one I still have! Phenomenal instrument in my opinion for it's price point! As for customer service, in 2021, I wanted to change all my hardware from chrome to black and although they did come through with the goods, $500 for tuners, bridge, neck plate and string guide was I thought, a bit gougy! Plus I had to send back the old bridge because it is proprietary and branded (had to send back neck plate as well but considering it had the serial number on it, I fully understand). Anyway, looking forward to playing a Majesty at some point!