Customer Service is...

All of my customer service issues for the last eight years have been handled by Shawn Nuthall. I have always been treated extremely well by Mr. Nuthall.
+1 for Matt King - he sent me schematics for my SE EG (couldn't find them on the web site) same day, and helped me out alot with my recent inquiry about my Mira.
I have been well served by both Mr.'s Nuthall and King since '06. It's nice when you can email a manufacturer and get an answer back in a day or two. PRSH must know how important it is to keep a good customer and he shows it by having good service people. Thanks people. :)
I guess here's the place to say a big thank you to Gavin Mortimer at Headline Music, the UK PRS importers/distibuters. Not had much need to call them but the service was 1st class when I did.