Core model tuner woes.

geezberry

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Jun 4, 2022
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I have a 2000's CE24 as well as a late 90's CU22. Phase I and Phase II tuners. I have the same issue on both guitars. There is play in the tuner when i turn it back and forth and tuning stability isnt great. I have already tightened the buttons on both but the play is there. Is this normal? Are these tuners worn out and need replacement? What is the best tuner i can put on these guitars that don't have play? I have some strats with Hipshot tuners and no play in those.
 

CandidPicker

Building with Fireproof Materials
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Jan 26, 2019
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Geez,
Although I don't have a direct answer for you, the best solution is to call PRS Customer Service and ask what you could replace the tuners with. Their phone number during normal business hours is: ‭1 (410) 643-9970‬. You could also email them via their contact page on prsguitars.com, but I've found that speaking to their customer service rep directly provides best results.
 

Shreve

Katzenjammer Kid
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Bit off topic, but same problem with my early DGT. The tuners don’t have current replacements that I could find. Tried PRS Cust. Serv. And John Mann. Phase III old style. The mounting screws are offset. Mounting screws on current Phase III are different, and I ain’t drilling any new holes!!! :mad: It’s a 2008. Have tightened the button screws, and I’ll be as gentle as possible with it, but still a bit of a head scratcher, unless I can find a used tuner/set somewhere. Good luck, OP.
 

CandidPicker

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Just to reassure you, Geez, PRS Customer Phone Service is pretty good at answering service-related questions. Although my original contact was with their email service tech, I found that the phone call provided a more direct solution than email support was not originally clear about.
 

geezberry

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Jun 4, 2022
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i have all the screws on the tuners tight (top bolts as well as button screws) i think the internal gears just have play. This happens with certain brand tuners over time. was hoping this wasnt the case with these guitars
 

Rider1260

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Jun 9, 2013
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I have not found play in the tuners on any of the PRS I have ever owned or played so your issue is unusual IMHO.
That said I would contact PRS ( PTC ) and or John Mann @ john mann guitar vault one or both will get you sorted.
 

Gtrbldr

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May 21, 2021
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Had the same issue with my winged tuners on an old CE24. Replaced them with Schallers. Could not be happier. More responsive and accurate due to a better gear ratio.
 

Prs Mods too

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Mar 12, 2020
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Normal. It’s called backlash.
That’s why you should always tune up when tuning.

Bob
Which answers the questions in the op. It's totally normal and they probably don't need to be replaced but really need to see it in person to know for sure.

Though I will say that the gear ratio in the phase 1 winged tuners could be better. That said, I like the wings more than any other version. The weight makes the guitars sound better.
 

dogrocketp

I drank the PRS kool aid, and it was tasty!
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Apr 28, 2013
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The play isn’t necessarily the problem, the nut may be. Especially on an older guitar. That’s why the PTC always replaces the nut when they do a set up. I’d suggest having the best luthier you know look at the nut. It’s fixed the tuning problems on a couple of 20th century PRS I bought used.
 
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