customer service

  1. D

    Disappointing First PRS SE Standard 24 Experience

    I just bought my first PRS SE Standard guitar. I was very happy with the guitar when I left the store (Sam Ash, Hollywood). I didn't really examine it closely in the store. When I did so at home, I noticed the tremolo bridge wasn't installed properly. The store had the screws tightened so that...
  2. D

    Disappointing First SE 24 Standard Experience

    I just bought my first PRS SE Standard guitar. I was very happy with the guitar when I left the store (Sam Ash, Hollywood). I didn't really examine it closely in the store. When I did so at home, I noticed the tremolo bridge wasn't installed properly. The store had the screws tightened so that...
  3. Jake Angelastro

    Need to replace bridge of 277 baritone, but PRS does not offer bridge for sale!

    Hi everyone, I'm in a bit of a jam. I have the PRS SE Mike Mushok baritone, and the bridge has unfortunately become damaged and needs to be totally replaced. I searched the Official PRS Parts & Accessories online store, but could not find this bridge available to order. Though perhaps I missed...
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