Apparently PRS' policy has changed within the past 5 years or so. I've read a user account, where circumstances were *very* similar to mine, state that he received unbelievably favorable treatment from PRS and that, moreover, the PTC did a complete refinish on his (second owner) guitar to render...
Seems I found someone's "dead horse." May as well get a few kicks in eh? I purchased a Custom 24 Wood Library, 10 Top, the hang tag reads June of 2018. Found it on Reverb. It was in near mint condition when I received it. Within the first month or two of ownership it developed the chipping neck...
I'm the proud 2nd owner of a Custom 24 special order wood library lefty. The guitar was pristine upon receiving it. However, after a few months of daily use I'm seeing chipping & flaking on the edges of the neck very similar to those in the OP's photo. The hang tag that came w/ the case candy...
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