Thanks To Sean @ PTC - Got My DGT Back Today!!!

JSMick

New Member
Joined
Mar 21, 2018
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1
Hey all,

New PRS player here and first ever post in this forum! I just wanted to give a shout out to Sean L. in the PTC for taking care of my first PRS - a DGT goldtop. I purchased it used a while back and noticed the finish turning a white-ish color down near the 12th fret. After talking with him a couple of times, he had me send it back to the PTC for inspection and evaluation. He determined it was a slight finish issue and needed to be fixed. I just got it back today and the work was flawless, the guitar was set-up perfectly, and it plays like a dream! You have a new Gibson convert and a fan for life. I can't say enough about your customer service and product!

Sincerely,

JSMick
 
Welcome to the Forum! Now you see what all of us fanboys have been clamoring about! :D
 
Great story, another testament to the good folk at PRS!

In the words of the “big man” he’s been able to pay a lot of his staff bonuses, due to the companies success!

Well done all at PRS!!
 
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