Alnus Rubra
Loving nature’s wonders
Sorry to hear that! A bit of a downer on your NGD, hope you get it sorted.
Sorry to hear that! A bit of a downer on your NGD, hope you get it sorted.
If you play it and fall in with it, hopefully you will get it sorted with the shop.Yeah man me too. Don’t really know what to do. Hope they try to make it right and not just saw ship it back
If you play it and fall in with it, hopefully you will get it sorted with the shop.
You’ve got some communicating to do with the shop then!Well I had to give the fretboard some love, and new strings, the other strings were literally dead. Then I had to give it a quick set up... not something that I've ever had to do with a PRS.
And of course, I plugged it in, turned on the Blackstar HT-5R and immediately this guitar blew me away. So yes, now I'm screwed.
You’ve got some communicating to do with the shop then!
They should at least give you some money back, or some free swag or goodies of some sort. Very nice looking top though, despite the blems.So unfortunately, I've had to call the company I purchased from (not PRS), because this was stated as brand new, and it's not. It has some very minor damage, 2 dings, both visible on this picture.
The store failed to notify me of this... I'm disappointed in that. Also, the store has a policy that they set up every guitar before shipping it out. Not the case with this one, it's been in the store a while now, and I could tell. I will need to set this up myself.
Overall, this guitar is amazing, however, I am waiting to see what the company will do because they failed 2 of their own policies. Proper set up, and all items are new unless otherwise stated.
I'm pretty sure if PRS knew this authorized dealer is selling their guitars like this they probably wouldn't be impressed. It's their name on the line.
Gorgeous!
I can't see the dings. Hopefully you have a good tech who will set her up right.
A demo guitar is technically new, but it's not so ethical to keep that info from the buyer.
That's a gorgeous score. I can see the blue in it too now, love it.
That happened to me when I bought my brand new 2014 CU24; it wasn't brand new, but like you I got it for a great price and was already in love with it by I got back in touch with the shop. They were really good to be honest, sent me some strings, some polish, and a full brand new set of Phase IIIs because a couple of the tuners were slightly marked. Considering I also saved 600 quid on list price I was seriously pleased..................and then I dinged it straight into my studio table.
So forget about the dings if you love it, because they may not be the last knocks it'll get (but I hope they are)
Yes that's exactly the point I made. Don't tell me it's brand new, then when I call when receiving tell me it was on clearance because of the very minor damage. I would've been fine it if they just advertised it as so.. like Demo / shows sign of use.
Yeah the color is quite cool! I like it I can only imagine your reaction when you dinged it in your table! lol
The dings don't bother me, it's a guitar, it's meant to be played... while I would've wanted to be the one to ding it... that would've been more preferable. But alas, it is now in a good home being played as much as I can.
Thanks guys! I didn't know there was information like that available from a code, that's awesome to know. I'll definitely check it out. It's kinda crazy how my Les Pauls are disappearing and being replaced by PRS'. The moment I got my SE ZM in January, it's been downhill from there...for my wallet.
I'm extremely excited to be receiving this tomorrow and will post actual photos once it is in my hands. That's if I don't forget because I'll be playing the crap out of it!