flux
594 & CU24
This may sound a bit squishy but I've had a storybook couple of weeks and frankly can't help it. Maybe it's good to gush a little.
Usually I loathe the thought of an "experience" being invoked, at least in a marketing context. There is an experience to be had with this brand that I haven't encountered though, as a hobbyist musician or retail minion. The mothership provides excellent service and support -- but so do other customers. There was a great sequence of events the other day, from a PRS artist donating a set of pickups on Facebook to upgrade a lucky follower, to people covering each other for parts or replacement items. A member in a certain FB group anonymously donated an SE, to be awarded a suitable recipient in need during the holiday season.
And along the way, I got some great advice from this bunch that helped me cement and snag the perfect guitar. Also got hooked up with the generous offer of another nearly identical axe that'd have been a spectacular used option, in case of budget woes.
So, yeah, there are good brand experiences to be had out there, but this is unlike anything I've run across to date.
Was all this just a coincidental bit of coolness from random people? Maybe. This extends beyond holiday warm-fuzzy feelings though. There are some serious random acts of kindness taking place in the group communities.
Think of all the happy notes to follow, including those which might not have been possible otherwise. That's cool as @#$%.
Usually I loathe the thought of an "experience" being invoked, at least in a marketing context. There is an experience to be had with this brand that I haven't encountered though, as a hobbyist musician or retail minion. The mothership provides excellent service and support -- but so do other customers. There was a great sequence of events the other day, from a PRS artist donating a set of pickups on Facebook to upgrade a lucky follower, to people covering each other for parts or replacement items. A member in a certain FB group anonymously donated an SE, to be awarded a suitable recipient in need during the holiday season.
And along the way, I got some great advice from this bunch that helped me cement and snag the perfect guitar. Also got hooked up with the generous offer of another nearly identical axe that'd have been a spectacular used option, in case of budget woes.
So, yeah, there are good brand experiences to be had out there, but this is unlike anything I've run across to date.
Was all this just a coincidental bit of coolness from random people? Maybe. This extends beyond holiday warm-fuzzy feelings though. There are some serious random acts of kindness taking place in the group communities.
Think of all the happy notes to follow, including those which might not have been possible otherwise. That's cool as @#$%.
